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Noda

Building Systems Engineer

Noda

Customer Success role at Noda utilizing data and engineering for building efficiency and sustainability. Integrate and optimize building systems while collaborating with product and engineering teams.

Posted 7/1/2026full-timeWashington DC • District of Columbia, Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Spend much of your time working with the Building Systems Engineering and Customer Success team to drive customer value.
  • Work closely with Noda's product and engineering teams to aid in onboarding building systems data, improving data processing, and quality tooling.
  • Iterating on Noda’s cutting-edge AI-based technology.
  • Mitigate churn, drive renewals, and act as the voice of the customer, feeding critical insights directly into our product roadmap.
  • Month 1: Integration. Master the Noda stack (Platform, Salesforce, Slack, etc.), dive into our library of building recommendations, and start shadowing client calls.
  • Month 2: Engagement. Lead account servicing, support new opportunities, mitigate churn alongside Commercial, and demonstrate deep product proficiency.
  • Month 6: Expertise. Become the go-to technical authority. Drive solution enhancements, collaborate with the Product team, and master both the engineering and financial dimensions of building performance.

Requirements

What you’ll need
  • 5+ years in energy consulting or a related field.
  • Deep knowledge of HVAC/Controls systems (chillers, boilers, BMS, etc.) and the ability to quantify energy savings.
  • You possess the quantitative skills to model efficiency initiatives, converting system optimizations into verified fiscal impact.
  • You translate "tech-speak" into clear, compelling business value for both operating and executive customer personas.
  • You know how to build trust, manage relationships, and advocate for customer success.
  • A passion for SaaS, a bias for action, a curiosity for AI and innovation, and strong leadership instincts.
  • BS/MS in Mechanical Engineering (or similar).
  • Bonus: Prior experience in SaaS customer success, familiarity with SkySpark, proficiency with agentic AI tooling.

Benefits

Comp & perks
  • Healthcare cover, including vision, dental
  • Critical Illness Cover & Life Insurance Policy
  • Accidental Death, Dismemberment and Specific Loss
  • Long Term Disability Cover
  • Pension - Registered Retirement Savings Plan/401k
  • Enhanced paternity, maternity and adoption leave
  • Competitive salary and equity participation.
  • Highly flexible and autonomous working
  • Paid personal development days
  • Annual paid volunteer day to help out a charity of your choice

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Energy Savings QuantificationSystem Optimization ModelingBuilding Management Systems (BMS)AI-Based Technology ProficiencyData Processing Improvement
Soft Skills
Relationship ManagementTrust BuildingCustomer AdvocacyLeadership InstinctsClear Communication
Certifications
BS/MS in Mechanical Engineering