Inside Sales Representative, Patient Concierge

Noctrix Health, Inc.

Inside Sales Representative driving customer engagement for Nidra therapy solutions. Educating customers about Nidra therapy and managing sales processes effectively.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales processes within the medical device and healthcare sectors, utilizing Salesforce CRM for effective customer management. Excels in communication and collaboration, driving customer engagement and satisfaction through proactive outreach and problem-solving.

Highest-signal resume keywords

Sales ExperienceSalesforce Health Cloud ProficiencyB2B/B2C Sales ExpertiseExceptional Communication SkillsResults-Oriented Approach

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales TechniquesObjection HandlingCustomer Relationship ManagementSales Process ManagementData Management

Soft Skills

CollaborationAccountabilityProblem-SolvingTime ManagementCommunication

Tools & Technologies

SalesforceGoogle SuiteMicrosoft Office

Industry Keywords

Medical Device SalesPharmaceutical SalesHealthcare SalesConsumer Products SalesNidra Therapy

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Drive sales of the Nidra Therapy portfolio through proactive outbound and responsive inbound communication with potential customers via phone, email, text, and live chat
Educate prospective customers on the benefits of Nidra Therapy compared to traditional treatment options and competitive products
Provide continuous feedback to enhance the customer experience and contribute to ongoing improvements in the patient journey process
Handle a wide range of sales and service duties, performing complex and challenging tasks with efficiency and professionalism
Maintain detailed records of customer interactions and transactions, managing the sales process within the Salesforce CRM system
Work collaboratively with marketing, customer care, and patient access teams to ensure prospective customers receive timely and accurate information

Requirements

What you’ll need

Bachelor’s degree preferred but not required; relevant work experience may be considered in lieu of a degree
1+ years of sales experience, preferably in the medical device, pharmaceutical, healthcare, or consumer product sectors
Previous experience in B2B or B2C sales environments
Proficiency with the Salesforce Health Cloud CRM platform is desirable
Exceptional selling and objection-handling skills, with a proven ability to close sales effectively
Outstanding communication skills, capable of delivering impactful and persuasive messages both orally and in writing. Fluency in Spanish is an advantage
A results-oriented approach, focusing on achieving positive outcomes through persistence and creative problem-solving
Strong collaboration skills, able to work well within a team to achieve optimal results
High levels of accountability, ensuring quality work and the timely fulfillment of commitments
Ability to thrive in a fast-paced environment, managing multiple tasks with urgency and prioritizing effectively
Computer-savvy, with proficiency in Google Suite, Microsoft Office applications, and Salesforce.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Noctrix Health, Inc. Website LinkedIn All Job Openings 11 - 50 employees Founded 2018 🏥 Healthcare 💼 Consulting 🍽️ Food & Beverage Healthcare
Consulting
Food & Beverage Noctrix Health, Inc. is a pioneering company focused on developing next-generation, clinically validated wearable therapeutics aimed at managing chronic neurological disorders. With a mission to address the unmet needs of individuals living with such conditions, Noctrix combines expertise from seasoned medical device experts, neuroscientists, and engineers to deliver innovative therapies that enhance user experience. The company's flagship product, Nidra, has received FDA Breakthrough Device Designation and is designed for conditions like Restless Legs Syndrome, representing a promising advancement in wearable health technology. Inside Sales Representative, Patient Concierge 🔥 9 minutes ago 🇺🇸 United States – Remote 💵 $36 / hour ⏰ Full Time 🟢 Junior 🧑‍💼 Account Executive Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Drive sales of the Nidra Therapy portfolio through proactive outbound and responsive inbound communication with potential customers via phone, email, text, and live chat
Educate prospective customers on the benefits of Nidra Therapy compared to traditional treatment options and competitive products
Provide continuous feedback to enhance the customer experience and contribute to ongoing improvements in the patient journey process
Handle a wide range of sales and service duties, performing complex and challenging tasks with efficiency and professionalism
Maintain detailed records of customer interactions and transactions, managing the sales process within the Salesforce CRM system
Work collaboratively with marketing, customer care, and patient access teams to ensure prospective customers receive timely and accurate information 🎯 Requirements
Bachelor’s degree preferred but not required; relevant work experience may be considered in lieu of a degree
1+ years of sales experience, preferably in the medical device, pharmaceutical, healthcare, or consumer product sectors
Previous experience in B2B or B2C sales environments
Proficiency with the Salesforce Health Cloud CRM platform is desirable
Exceptional selling and objection-handling skills, with a proven ability to close sales effectively
Outstanding communication skills, capable of delivering impactful and persuasive messages both orally and in writing. Fluency in Spanish is an advantage
A results-oriented approach, focusing on achieving positive outcomes through persistence and creative problem-solving
Strong collaboration skills, able to work well within a team to achieve optimal results
High levels of accountability, ensuring quality work and the timely fulfillment of commitments
Ability to thrive in a fast-paced environment, managing multiple tasks with urgency and prioritizing effectively
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