Billeting Supervisor – Rotational

NMS

Remote Billeting Supervisor responsible for leading billeting operations providing accommodation and travel coordination at the Kuparuk oil field.

Posted 7/29/2026full-timeRemote • Alaska • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billeting operations management, including supervision, training, and compliance with company and client standards. Proficient in travel logistics coordination, occupancy analysis, and effective communication with diverse stakeholders.

Highest-signal resume keywords

Billeting Operations ManagementTravel Logistics CoordinationStaff Training and MentoringOccupancy AnalysisCustomer Service Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billeting Supervisory ExperienceGeneral Office Equipment OperationPC ProficiencyTyping Speed of 45 Words Per MinuteBudget Management

Soft Skills

ProfessionalismDiscretionEffective Communication

Tools & Technologies

Billeting Management SoftwareTravel Management Software

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Operational EfficiencyCompliance StandardsQuality AssuranceStaffing PlansRemote Camp Management

About the role

Key responsibilities & impact

Supervise and coordinate daily billeting operations to ensure efficient lodging services and compliance with company and client requirements.
Lead, train, mentor, and evaluate billeting personnel, providing guidance and support to ensure operational excellence.
Assign personnel accommodations across multiple remote camp locations while maximizing occupancy and operational efficiency.
Oversee travel logistics and coordination for operations personnel, ensuring accuracy and timely execution of travel arrangements.
Develop and maintain work schedules, rotations, and staffing plans to meet operational demands.
Monitor billeting office workflows and ensure timely completion of administrative tasks, reports, and documentation.
Review and approve routine billeting records, room assignments, occupancy reports, and other operational documentation.
Serve as the primary point of contact for escalated customer service issues and resolve concerns in a professional and timely manner.
Maintain effective communication with senior management, contractors, clients, vendors, and camp personnel.
Ensure accurate utilization of billeting and travel management software systems and provide troubleshooting support when necessary.
Identify, evaluate, and communicate software or system issues to management, IT support, and vendors.
Analyze occupancy trends, staffing needs, and operational metrics to recommend process improvements and increase efficiency.
Ensure incoming mail, packages, and correspondence are managed and distributed promptly.
Promote and enforce company policies, procedures, safety standards, and client requirements.
Conduct audits and quality assurance reviews of billeting processes to maintain service standards and compliance.
Participate in hiring, onboarding, training, performance management, and disciplinary processes for billeting staff.
Support budget adherence and resource management within the billeting function.
Perform other duties as assigned in support of departmental and operational objectives.

Requirements

What you’ll need

High school diploma or equivalent.
Minimum five (5) years of directly related billeting supervisory experience.
Valid driver’s license and acceptable driving record for the past three (3) years to be eligible under company vehicle insurance policy.
Ability to operate in a climate of confidentiality requiring professionalism and discretion.
Ability to effectively operate general office equipment, PC’s and type at least 45 words per minute.
Must successfully complete all pre-employment requirements, which may include a criminal background check, drug screening, physical examination, fit-for-duty assessment, and hearing test.
Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.

Benefits

Comp & perks

Excellent customer service skills.
Reliable and dependable attendance in a remote setting.
Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
Must have intermediate experience working with Microsoft Word and Excel.