Product Certification Specialist

NMI

Product Certification Specialist at NMI managing gateway-to-processor certification pipeline. Building relationships and driving timely completion of processor integrations.

Posted 7/23/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £40,000 - £50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing certification pipelines and external partner relationships within the payments industry, ensuring compliance with card network rules and standards. Proficient in problem-solving and communication, effectively articulating certification statuses and trade-offs to diverse stakeholders.

Highest-signal resume keywords

Certification Pipeline ManagementPayments Industry KnowledgeStakeholder CommunicationProblem-Solving SkillsCompliance Standards Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementCertification Process UnderstandingNegotiation SkillsTest Case AnalysisRisk Management

Soft Skills

Relationship ManagementOrganizational SkillsProactive Problem SolvingEffective Communication

Industry Keywords

Payment GatewaysProcessorsAcquirersPCI ComplianceVisa MandatesMastercard MandatesAmex MandatesTechnical Project ManagementIntegration-Heavy DomainCommercial Environment

About the role

Key responsibilities & impact

Own the gateway-to-processor certification pipeline end to end, maintaining a single, current source of truth for every open and upcoming certification across processors and acquirers, including status, owner, target dates, and outstanding test cases.
Take ownership of processor and acquirer certification relationships, acting as the primary point of contact and building the working rapport that gets NMI prioritised when certification queues are long.
Negotiate test scope with processors, scoping certification suites down to what is genuinely required, challenging redundant or non-applicable cases, and reducing certification burden without compromising correctness or compliance.
Proactively identify certification blockers and schedule risk, driving each open certification to completion as quickly as the external party will allow.
Escalate and clear third party blockers, chasing responses, escalating through the right channels, and removing dependencies before they become delivery risk.
Clearly articulate certification status, timelines, and trade-offs to engineering, product, and enterprise sales stakeholders, so certification timing feeds directly into deal and delivery planning.
Partner closely with the Protocols engineering team to sequence certification against development, surface issues early, and ensure test failures are triaged and resolved quickly.
Drive improvements in how certification is tracked, forecast, and reported, raising the visibility and predictability of the pipeline over time.
Ensure certification work adheres to the relevant card network rules and compliance standards (e.g., PCI, card scheme mandates) throughout.
Contribute to preventative improvements, capturing lessons from stalled or delayed certifications and feeding them back into how the team plans future work.

Requirements

What you’ll need

Bachelor's degree in a relevant field, or equivalent practical experience.
Minimum of 5 years of experience managing technical projects or external partner relationships in a commercial environment, ideally in payments or a comparable regulated, integration-heavy domain.
Strong understanding of how payment gateways, acquirers, and processors fit together, and of the certification process that connects them.
Ability to read and reason about certification specifications and test cases well enough to negotiate scope credibly with processor teams.
Familiarity with major processors and acquirers (e.g., TSYS, Fiserv, Worldpay, Barclaycard, Elavon) strongly preferred.
Knowledge of card network rules and payment compliance standards (e.g., PCI, Visa, Mastercard, and Amex mandates) preferred.
Proven ability to manage multiple concurrent workstreams and keep a complex pipeline organised, current, and visible to stakeholders.
Proven ability to manage external relationships and escalate effectively, pushing partners to move faster while preserving the relationship.
Strong problem-solving skills, with the ability to anticipate blockers and proactively address them before they affect timelines.
Excellent communication skills, capable of explaining certification status and trade-offs to both technical and non-technical stakeholders.
Comfortable operating in high-stakes environments where reliability, security, and compliance are paramount.

Benefits

Comp & perks

Annual bonus scheme dependent on individual and company performance
Annual salary of £40,000 - £50,000
25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days)
Workplace pension scheme
Private medical insurance (upon 30 days of employment)
7 hours per day, 35 hours per week
A remote first culture
Great work-life balance with our Flexi-time policy
Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave).
A chance to develop with an allocated company training budget
Bike2Work Scheme
Lifeworks, an Employee Assistance Programme which offers wellbeing, family and financial support services, such as assessments, resources and even 1:1 counselling sessions. It also offers interesting perks such as discounts on gyms, restaurants, high street retailers and cinema tickets
A strong commitment to employee wellbeing including mental health first aiders
Employee referral scheme with generous financial reward
Bonusly colleague reward scheme