Revenue Operations Manager – Business Applications
NMI
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $115,000 per year
About the role
- Gather and Document Business Requirements. Partner with stakeholders to understand objectives
- Manage projects for business applications including scope definition, timelines and dependencies
- Data Analysis
- Provide User Training, develop and drive adoption, consistency, and best practices in conjunction with the Sales Enablement function
- Create and Manage Dashboards and Reports that provide actionable insights
- Design, Document and improve business processes with a focus on efficiency, scalability, and data integrity
- Manage Revenue Operations Applications as a system administrator, ensuring reliability, usability, and alignment with evolving business needs
- Troubleshooting Application Errors/Issues
- Data Management and Quality including validation, hygiene, and governance standards across systems
- Testing and Quality Assurance of Salesforce and related business processes to ensure changes meet requirements
- Analyzing Business Processes and Identifying Opportunities for Enhancements that improve productivity and data quality.
- Collaborate with Sales, Marketing, and other teams on defining and documenting business processes while acting as a trusted advisor on systems and data
- Additional Ad-Hoc responsibilities tied to supporting and remediating business application issues, as needed
Requirements
- Project Management with the ability to manage multiple initiatives in parallel
- Business Analysis with a strong ability to translate ambiguous asks into clear, actionable requirements
- Writing Business Requirements and Process Documentation that can be consumed by both technical and non-technical audiences
- Knowledge of Sales Process and how systems support revenue generation.
- Experience with CPQ including quoting, pricing, approvals, and contract workflows (Salesforce -> Ironclad workflow experience a plus)
- Experience with creating and maintaining automations in Salesforce Flow and Process Builder
- Salesforce Administration Experience and/or Certification is highly preferred
- Excellent communication skills and ability to simplify complex topics
- Creative, analytical mind with problem-solving aptitude
- Organized and able to work without close supervision in an evolving environment
- Attention to detail without losing sight of overall business goals
- Experience in using the following additional applications is preferred: Zoominfo, Seismic, Workato, Zapier, Gong and Chili Piper
Benefits
- A remote first culture!
- Flex PTO
- Health, Dental and Vision Insurance
- 13 Paid Holidays
- Company volunteer days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AnalysisProject ManagementBusiness AnalysisSalesforce AdministrationSalesforce FlowProcess BuilderCPQData ManagementQuality AssuranceBusiness Process Documentation
Soft Skills
Excellent communicationProblem-solvingOrganizational skillsAttention to detailAbility to simplify complex topicsAbility to work independentlyCreative thinkingAnalytical mindsetStakeholder collaborationAdaptability
Certifications
Salesforce Administration Certification