Business Development Rep

• Become a Master Prospector: Dive deep into our target markets to identify and research key companies and contacts who need the power of NLX.
• Craft Compelling Outreach: Use a mix of phone calls, personalized emails, and social media (like LinkedIn) to cut through the noise and capture the attention of decision-makers.
• Qualify with Precision: Engage with potential customers to understand their business challenges and goals, qualifying their potential to become a successful NLX partner.
• Bridge the Gap to Sales: Seamlessly schedule and confirm introductory discovery meetings for our Account Executives, setting them up for success.
• Crush Your Goals: Exceed your monthly and quarterly targets for qualified opportunities, fueling your competitive drive and earning uncapped commissions.
• Be a Strategic Partner: Collaborate closely with the Sales and Marketing teams to share market insights, refine messaging, and optimize our go-to-market strategy.
• Maintain Impeccable Records: Diligently track all your prospecting activities and lead data in our CRM, ensuring a clean and actionable pipeline.

Business Development Representative

Account Executive

• This is more than a sales role; it's a strategic position to lead our charge into the retail sector.
• As our Senior Account Executive (AE) for Retail, you are the authority, the strategist, and the trusted consultant for the world’s leading retail and e-commerce brands.
• You bring a deep understanding of the industry's unique pressures—from managing peak season demand and streamlining post-purchase support to enhancing loyalty programs.
• Your mission is to leverage your expertise and our powerful platform to solve high-stakes challenges for enterprise retailers, quarterbacking complex deals from initial conversation to landmark partnership.
• Spearhead the Retail Vertical: Develop and execute a strategic go-to-market plan to establish NLX as the premier conversational AI partner for medium and large enterprise retailers.
• Engage Retail Leadership: Leverage your network and expertise to build relationships with VPs and Directors across Customer Experience (CX), E-commerce, Contact Center Operations, and Digital Transformation within target accounts.
• Architect Enterprise Solutions: Conduct sophisticated discovery to diagnose critical business pains and architect compelling, ROI-driven solutions that involve conversational AI.
• Deliver Executive-Level Demos: Present bespoke demonstrations that resonate with a retail executive audience, clearly articulating the business value and impact on KPIs like customer satisfaction (CSAT), cost-per-contact, revenue-per-contact, and others.
• Command the Deal Cycle: Masterfully navigate complex procurement processes, lead multi-threaded negotiations with senior stakeholders, and build consensus to close large, multi-year contracts.
• Develop Strategic Account Plans: Create and maintain detailed plans for your target accounts, mapping organizational structures, identifying key influencers, and defining your path to revenue.
• Crush Your Number: Consistently exceed your sales quota by building a robust, high-value pipeline and managing it with precision and accurate forecasting in our CRM.

Senior Account Executive, Retail

• The job posting describes the Account Executive role at NLX, a remote-first AI conversational platform company, focused on driving the sales process from discovery to close.
• You will own the sales cycle, manage pipeline, perform discovery calls, deliver product demos, negotiate contracts, and forecast accurately in CRM.
• The role emphasizes uncapped commissions, quota attainment, and collaboration with BDRs and Marketing.