Business Development Manager, Fine Jewelry

Nivoda

Business Development Manager focusing on enterprise accounts within the US jewelry market. Reactivating and developing high-potential relationships with jewelry retailers.

Posted 7/8/2026full-timeRemote • California, Florida, Illinois, New York • 🇺🇸 United StatesSeniorLead💰 $NaN per yearWebsite

About the role

Key responsibilities & impact

Identify and prioritise lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach.
Prospect and develop new relationships with small-to-mid-size jewelry retailers across the US, building a self-generated pipeline alongside any inbound opportunities.
Represent Nivoda on the ground in the US: at trade shows, jewellery industry events, and face-to-face with key accounts across the country.
Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner.
Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities.
Build multi-contact relationships within each account where possible, deepening Nivoda's footprint and reducing single-point-of-failure risk.
Use platform data and buying behaviour insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account.
Act as a product advocate, helping accounts get more value from the Nivoda platform and providing structured feedback to product and category teams on what SMB buyers need.
Develop a deep understanding of the jewelry retail market in the US: buying cycles, trends, margin pressures, and what drives purchasing decisions for small business owners.
As the first Enterprise AE in the US, help shape the playbook, contributing to how we identify, segment, engage, and grow enterprise SMB accounts at scale.

Requirements

What you’ll need

7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical
A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start
Commercially sharp with a strategic mindset, you think about accounts in terms of long-term value, not just next month's number
Equally comfortable hunting for new business and nurturing existing relationships, you don't see these as separate jobs
Confident building relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches
Self-starter mentality, you're the first on the ground, which means you'll need to operate with ambiguity, build your own structure, and create your own momentum
Data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations
Excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike

Benefits

Comp & perks

Flexible working hours and a vibrant company culture
Remote work
Medical, Dental & Vision benefit
401K benefit
Plenty of opportunities for growth and learning
Unlimited holiday allowance
Chance to join and contribute to a company during its exponential expansion phase

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business DevelopmentAccount ReactivationSales StrategyPipeline DevelopmentCross-SellingUpsellingMarket AnalysisCRM Utilization

Soft Skills

Excellent CommunicationSelf-Starter MentalityStrategic MindsetRelationship Nurturing