NIVA Health

Wound Care Insurance Verification Specialist

NIVA Health

full-time

Posted on:

Location Type: Remote

Location: South Africa

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Salary

💰 $1,300 per month

Job Level

About the role

  • Submit and manage prior authorization requests for wound care treatments
  • Handle PCP referrals/authorizations and follow up for smooth patient care
  • Prepare and track Single Case Agreements/GAP exceptions
  • Communicate with insurance providers to clarify coverage and resolve denials
  • Maintain precise records of authorizations, denials, appeals, and documentation
  • Stay updated with insurance policies and coding changes
  • Collaborate with healthcare providers to gather documentation
  • Advocate for patients regarding their authorizations and expenses
  • Conduct work with discretion, diplomacy, and tact

Requirements

  • 1 year of experience in prior authorization management, specifically within wound care services
  • Strong work ethic and self-motivation
  • Clear and empathetic communication with patients, staff, and payers
  • Understanding of insurance processes, medical terminology, and healthcare systems
  • Proficiency with electronic medical records (EMR) and case management software
  • Ability to collaborate with multidisciplinary healthcare teams and solve complex problems
  • Embody NIVA Health’s Core Values in every interaction.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
prior authorization managementwound care servicesmedical terminologyinsurance processescase management
Soft Skills
strong work ethicself-motivationclear communicationempathetic communicationcollaborationproblem-solvingdiscretiondiplomacytact