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About the role
Key responsibilities & impact- Own the end-to-end new joiner experience for Malta, UK, and wider Europe — initiating HRIS profiles, coordinating background checks, managing work permits, and driving benefits enrolment
- Deliver engaging new joiner orientation sessions that set employees up for success from day one
- Manage offboarding processes including leaver administration, system access removal, and exit coordination
- Run end-to-end payroll for Malta, ensuring accuracy, compliance, and on-time delivery
- Partner with payroll vendors across UK, Lithuania, and the Netherlands to manage monthly payroll operations, resolve queries, and maintain data integrity
- Support payroll audits, reconciliations, and statutory reporting requirements
- Manage Malta benefits administration including health insurance, life insurance, pension, and other local schemes
- Own vendor relationships — driving renewals, performance reviews, and ensuring value for money
- Identify opportunities to consolidate, upgrade, or replace vendors where better solutions exist
- Triage and resolve HR support tickets, escalating complex matters where appropriate, and ensuring SLAs are met
- Maintain accurate employee data across HRIS, supporting audits and compliance requirements
- Support the drafting and maintenance of HR policies, ensuring they remain compliant with local employment legislation
- Assist with mobility and right-to-work compliance across jurisdictions
- Actively identify and eliminate manual processes, replacing them with scalable, tech-driven solutions
- Contribute to HR systems projects, integrations, and process improvement initiatives
- Support wider People Team projects as the business scales
- Use people data to proactively generate insights for leaders and people managers — from onboarding feedback trends and time-to-productivity analysis to exit interview themes and attrition patterns
- Build and maintain dashboards or regular reporting cadences that keep stakeholders informed and ahead of people trends
- Translate raw HR data into clear, actionable narratives that drive better decisions across the business
Requirements
What you’ll need- Experience in an HR operations or generalist role within a regulated industry; fintech or financial services strongly preferred
- Working knowledge of payroll operations and vendor-managed payroll models
- Familiarity with HRIS platforms and a comfort working across multiple systems
- Strong attention to detail with the ability to handle sensitive data with discretion
- Solid understanding of employment legislation, particularly in Malta; broader European knowledge is a plus
- Excellent communication skills – able to engage employees and vendors with confidence.
- Experience administering employee benefits across multiple jurisdictions (Desirable)
- Experience supporting right-to-work and immigration processes (Desirable)
- Naturally curious – you don't just do the job, you question whether it could be done better (The Kind of Person You Are)
- You are a driver, not a passenger – you take ownership, make things happen, and don't wait for someone else to solve the problem. You see a gap and you close it (The Kind of Person You Are)
- Comfortable with ambiguity and able to prioritise in a fast-scaling environment (The Kind of Person You Are)
- Collaborative by nature – you build strong relationships with colleagues, vendors, and stakeholders alike (The Kind of Person You Are)
- Genuinely excited about AI and what it means for HR Operations – you actively seek out tools, automation opportunities, and smarter ways of working, positioning the People Team as a forward-thinking partner to the business rather than a back-office function (The Kind of Person You Are)
Benefits
Comp & perks- We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.
- We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office).
- We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.
- We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!
- We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Payroll OperationsVendor ManagementData AnalysisHR Policy DraftingBenefits AdministrationCompliance ReportingBackground ChecksWork Permit ManagementStatutory ReportingProcess Improvement
Soft Skills
Excellent CommunicationAttention to DetailCollaborationProblem-SolvingCuriosity
