Logistics Support Coordinator

Niterra North America, Inc.

Logistics Support Coordinator at Niterra overseeing order fulfillment and logistics costs. Supporting sales teams and ensuring compliance within the supply chain.

Posted 7/29/2026full-timeMarkham, Wixom • Missouri • 🇨🇦 Canada, 🇺🇸 United StatesJuniorMid-Level💰 CA$55,000 - CA$65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics coordination, order fulfillment, and customer service, with a strong focus on compliance with international trade regulations and customs requirements. Proficient in data analysis and reporting, utilizing advanced tools to support operational efficiency and decision-making.

Highest-signal resume keywords

Logistics CoordinationOrder FulfillmentCustomer ServiceInternational Trade RegulationsData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ManagementLogistics ManagementData AnalysisFreight DocumentationCustoms ComplianceMathematical ProficiencyAnalytical ThinkingOrganizational SkillsProblem-SolvingAttention to Detail

Soft Skills

Verbal CommunicationWritten CommunicationCustomer Relationship ManagementCollaborationProfessionalism

Tools & Technologies

Google WorkspaceMicrosoft Office SuiteSAPCustomer Portal Systems

Industry Keywords

International TradeFreight ForwardingCustoms ClearanceIncotermsGST Tax ComplianceCross-Functional CollaborationOperational EfficiencyIATFISOQMS

About the role

Key responsibilities & impact

Coordinate order fulfillment activities for major customer accounts and manage customer portals (e.g., CTC, BRP), ensuring timely and accurate order processing.
Monitor, verify, and analyze logistics-related costs, including freight, customs duties, brokerage fees, and repacking expenses to ensure cost accuracy and control.
Deliver exceptional customer service by responding promptly to customer inquiries, processing purchase orders, resolving issues, and coordinating product releases for shipment.
Support Territory Sales Specialists with promotional activities, customer programs, pricing adjustments, credits, and debit transactions.
Assist Accounts Receivable initiatives by supporting collections activities, account reconciliations, and customer payment inquiries.
Coordinate and oversee import and export customs clearance activities, including the preparation, review, and maintenance of export documentation and regulatory compliance requirements.
Prepare and distribute monthly operational and business reports to the General Manager of Niterra Canada and Global Headquarters (GHQ), and respond to ad hoc reporting and information requests.
Serve as the primary liaison with Canadian logistics providers (e.g., Purolator) to ensure efficient transportation, delivery performance, and issue resolution.
Act as the local logistics and supply chain resource within the Markham office, facilitating alignment between Nippon Express operations, internal forecasting functions, and the Niterra Supply Chain team.
Verify and reconcile GST tax information by retrieving and reviewing applicable records from the Canada Border Services Agency (CBSA).
Maintain accurate records, documentation, and system data to support compliance, operational efficiency, and audit requirements.
Collaborate with cross-functional teams, including Sales, Supply Chain, Logistics, Finance, and Global Headquarters, to support business objectives and continuous process improvement initiatives.
Adhere to all company policies and procedures, including IATF, ISO, ISMS, TISAX, QMS, J-Sox, and safety-related policies.

Requirements

What you’ll need

High school diploma or equivalent required.
Minimum 2 years of experience in customer service, order management, logistics, international trade, freight forwarding, or a related operational environment.
Strong verbal and written communication skills with the ability to interact professionally with customers, vendors, carriers, and internal stakeholders.
Strong attention to detail, analytical thinking, mathematical proficiency, organizational skills, and problem-solving abilities.
Advanced proficiency in Google Workspace, Microsoft Office Suite (Excel including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis functions), SAP, and customer portal systems.
Able to communicate effectively via phone, email, virtual meetings, and in-person interactions.
Proficiency in speaking and writing Japanese is strongly preferred.
Working knowledge of international trade regulations, customs compliance requirements, Incoterms, freight documentation, and global shipping processes.
Able to manage multiple priorities, work effectively in a fast-paced environment, and consistently meet tight deadlines.
Strong customer service orientation with the ability to build and maintain positive business relationships.
Able to work independently and collaboratively within cross-functional teams while maintaining a high level of accuracy and professionalism.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Niterra North America, Inc. Website LinkedIn All Job Openings 501 - 1000 employees Founded 1966 🚘 Automotive 🏭 Manufacturing 🔧 Hardware Automotive
Manufacturing
Hardware Niterra North America, Inc. is a manufacturer and supplier of automotive ignition and sensor components, including spark plugs, ignition coils, oxygen sensors, and rotating electric parts such as alternators and starters. The company serves OEMs, the aftermarket, and automotive repair professionals with OE-quality technical sensors, performance products (MOD Performance), training resources, and digital product lookup tools, supporting both trade customers and end consumers. Logistics Support Coordinator 🔥 6 minutes ago 🏢 Markham – Onsite 💵 C$55k - C$65k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔗 Supply Chain 🚫👨‍🎓 No degree required 🗣️🇯🇵 Japanese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Coordinate order fulfillment activities for major customer accounts and manage customer portals (e.g., CTC, BRP), ensuring timely and accurate order processing.
Monitor, verify, and analyze logistics-related costs, including freight, customs duties, brokerage fees, and repacking expenses to ensure cost accuracy and control.
Deliver exceptional customer service by responding promptly to customer inquiries, processing purchase orders, resolving issues, and coordinating product releases for shipment.
Support Territory Sales Specialists with promotional activities, customer programs, pricing adjustments, credits, and debit transactions.
Assist Accounts Receivable initiatives by supporting collections activities, account reconciliations, and customer payment inquiries.
Coordinate and oversee import and export customs clearance activities, including the preparation, review, and maintenance of export documentation and regulatory compliance requirements.
Prepare and distribute monthly operational and business reports to the General Manager of Niterra Canada and Global Headquarters (GHQ), and respond to ad hoc reporting and information requests.
Serve as the primary liaison with Canadian logistics providers (e.g., Purolator) to ensure efficient transportation, delivery performance, and issue resolution.
Act as the local logistics and supply chain resource within the Markham office, facilitating alignment between Nippon Express operations, internal forecasting functions, and the Niterra Supply Chain team.
Verify and reconcile GST tax information by retrieving and reviewing applicable records from the Canada Border Services Agency (CBSA).
Maintain accurate records, documentation, and system data to support compliance, operational efficiency, and audit requirements.
Collaborate with cross-functional teams, including Sales, Supply Chain, Logistics, Finance, and Global Headquarters, to support business objectives and continuous process improvement initiatives.
Adhere to all company policies and procedures, including IATF, ISO, ISMS, TISAX, QMS, J-Sox, and safety-related policies. 🎯 Requirements
High school diploma or equivalent required.
Minimum 2 years of experience in customer service, order management, logistics, international trade, freight forwarding, or a related operational environment.
Strong verbal and written communication skills with the ability to interact professionally with customers, vendors, carriers, and internal stakeholders.
Strong attention to detail, analytical thinking, mathematical proficiency, organizational skills, and problem-solving abilities.
Advanced proficiency in Google Workspace, Microsoft Office Suite (Excel including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis functions), SAP, and customer portal systems.
Able to communicate effectively via phone, email, virtual meetings, and in-person interactions.
Proficiency in speaking and writing Japanese is strongly preferred.
Working knowledge of international trade regulations, customs compliance requirements, Incoterms, freight documentation, and global shipping processes.
Able to manage multiple priorities, work effectively in a fast-paced environment, and consistently meet tight deadlines.
Strong customer service orientation with the ability to build and maintain positive business relationships.
Able to work independently and collaboratively within cross-functional teams while maintaining a high level of accuracy and professionalism. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs