District Technical Service Manager
Nissan Motor Corporation
full-time
Posted on:
Location Type: Office
Location: San Francisco • California • United States
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Salary
💰 $82,003 - $125,051 per year
About the role
- Assists in resolving vehicle repairs that dealer technicians are unable to diagnose and repair
- Instructs dealer technicians in proper diagnostic and repair procedures
- Performs incident investigations and prepares related reports
- Conducts evaluations of customer buyback vehicles
- Acts as primary interface with national consumer affairs and the technical hotline in relation to customer requests
- Analyzes dealership’s service department operations and provides constructive feedback to dealership management
Requirements
- Bachelor's degree OR equivalent combination of education and experience
- Four or more years of professional technical experience, automotive preferred
- Two or more years of DTS/TECH LINE experience PREFERRED and/or related industry leadership level experience
- Automotive Service Excellence (ASE) Master Status Preferred
- Working knowledge of word processor, spreadsheet, other PC applications
Benefits
- Comprehensive Benefits Package
- Medical
- Mental health
- Parental leave
- Retirement savings
- Unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diagnostic proceduresrepair proceduresincident investigationscustomer evaluationsservice department analysis
Soft Skills
communicationleadershipfeedback provisionproblem-solving
Certifications
Bachelor's degreeAutomotive Service Excellence (ASE) Master Status