District Technical Service Manager

Nissan Motor Corporation

District Technical Service Manager at Nissan assisting with vehicle repairs and enhancing service customer satisfaction. Collaborating with dealers and the technical hotline to ensure high-quality service operations.

Posted 4/15/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $82,003 - $125,051 per yearWebsite

About the role

Key responsibilities & impact

Assists in resolving vehicle repairs that dealer technicians are unable to diagnose and repair
Instructs dealer technicians in proper diagnostic and repair procedures
Performs incident investigations and prepares related reports
Conducts evaluations of customer buyback vehicles
Acts as primary interface with national consumer affairs and the technical hotline in relation to customer requests
Analyzes dealership’s service department operations and provides constructive feedback to dealership management

Requirements

What you’ll need

Bachelor's degree OR equivalent combination of education and experience
Four or more years of professional technical experience, automotive preferred
Two or more years of DTS/TECH LINE experience PREFERRED and/or related industry leadership level experience
Automotive Service Excellence (ASE) Master Status Preferred
Working knowledge of word processor, spreadsheet, other PC applications

Benefits

Comp & perks

Comprehensive Benefits Package
Medical
Mental health
Parental leave
Retirement savings
Unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

diagnostic proceduresrepair proceduresincident investigationscustomer evaluationsservice department analysis

Soft Skills

communicationleadershipfeedback provisionproblem-solving

Certifications

Bachelor's degreeAutomotive Service Excellence (ASE) Master Status