NIO

Tech Lead – Billing Systems and Collections Journeys

NIO

full-time

Posted on:

Location Type: Hybrid

Location: Maceió • Brazil

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Job Level

Senior

Tech Stack

AWSAzureCloudGoogle Cloud PlatformJava

About the role

  • Provide technical leadership for billing systems and collections journeys, ensuring stability, scalability, security, and observability.
  • Understand and evolve the collections lifecycle and dunning strategy, meeting functional requirements and defining technical requirements for billing and recovery (communications, triggers, criteria, orchestration, reminders, suspension/blocks, renegotiation, installment plans, and reprocessing).
  • Ensure consistent integration between billing, collections, CRM, and digital channels.

Requirements

  • Strong experience in backend software development with a strong focus on Java.
  • Previous experience as a Tech Lead or technical lead of engineering teams.
  • Functional knowledge of the revenue lifecycle with a focus on collections (aging, dunning strategy, installment plans, renegotiation, settlements/agreements, reversals, reprocessing, disputes, and write-offs).
  • Experience in regulated environments such as telecommunications or financial institutions, with high transaction volumes, multi-product offerings, and large-scale rule processing (suspension and reinstatement).
  • Experience with distributed systems architectures, including REST APIs, messaging/event-driven systems, batch processing, and near real-time processing.
  • Knowledge of reliability, observability, and security best practices applied to mission-critical systems.
  • Experience with public cloud platforms (AWS, Azure, or GCP) and CI/CD pipelines.
  • Degree in Computer Science, Software Engineering, Information Systems, or a related field.
  • Certifications in AWS, Azure, or GCP.
Benefits
  • Meal allowance and/or meal voucher
  • Transportation allowance
  • Health insurance
  • Dental insurance
  • Life insurance
  • Private pension plan
  • Profit-sharing / Performance participation program (PPR)
  • Pharmacy assistance
  • Childcare assistance
  • Flexible working hours
  • V.tal Benefits Club
  • Extended maternity leave (6 months)
  • Extended paternity leave (20 days)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Javabackend software developmentdistributed systems architecturesREST APIsevent-driven systemsbatch processingnear real-time processingreliability best practicesobservability best practicessecurity best practices
Soft Skills
technical leadershipteam leadershipcommunicationproblem-solvingstrategic thinking
Certifications
AWS certificationAzure certificationGCP certification