NinjaTrader

Research Operations Manager

NinjaTrader

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • California • Colorado • United States

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Salary

💰 $105,000 - $125,000 per year

About the role

  • Design efficient research workflows and processes by evaluating current research operations from project intake through delivery and building repeatable systems that reduce friction
  • Ensure research practices adhere to company standards, including regulatory and compliance requirements as well as internal best practices for brand voice and participant experience
  • Build and manage a customer research panel, including platform onboarding, recruitment strategy, and governance of contact frequency
  • Manage day-to-day research logistics by supporting study setup, launch, monitoring, and troubleshooting while coordinating access to the research panel

Requirements

  • At least 5 years of experience in research operations, panel management, or the operational or project management side of market research
  • A proven track record of building a research operations function from the ground up
  • Strong understanding of quantitative and qualitative research project workflows
  • Working or conceptual knowledge of quantitative and qualitative research methods, especially sampling and study design
  • Strong organizational and project management skills
  • Experience working with cross-functional teams and driving successful outcomes
  • Exceptional communication skills with the ability to collaborate with stakeholders of varying research experience levels
  • Self-starter who thrives in a fast-paced, dynamic environment and brings clarity to ambiguous situations
  • Low ego, high emotional intelligence, and a collaborative work ethic
Benefits
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Paid Parental Bonding Leave
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
research operationspanel managementquantitative research methodsqualitative research methodssamplingstudy designproject management
Soft Skills
organizational skillscommunication skillscollaborationself-starteremotional intelligenceadaptability