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NinjaOne

Key Account Manager, MSP

NinjaOne

Key Account Manager managing MSP partnerships for NinjaOne. Fostering long-term partnerships and driving service excellence through IT solutions.

Posted 6/15/2026full-timeAustin • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Manage a portfolio of high-value MSP partners
  • Act as a trusted advisor to MSP owners and technical teams
  • Identify opportunities to enhance MSP offerings
  • Understand MSP business challenges and provide tailored solutions
  • Maintain ongoing engagement with MSP partners
  • Utilize Salesforce to track partner performance and pipeline opportunities
  • Stay up to date on MSP industry trends and competitor offerings

Requirements

What you’ll need
  • Experience managing MSP accounts
  • Proven sales and growth track record
  • Consultative approach to IT solutions
  • Exceptional communication skills
  • Familiarity with MSP tools like RMM, PSA, and cybersecurity solutions
  • Bachelor’s degree or equivalent experience in IT, Business, or a related field
  • Proficiency in Salesforce & CRM best practices.

Benefits

Comp & perks
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Unlimited PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
MSP account managementsales growthconsultative IT solutionsSalesforceCRM best practices
Soft Skills
communication
Certifications
Bachelor’s degree in ITBachelor’s degree in BusinessBachelor’s degree in a related field