Customer Success Manager

NinjaOne

Customer Success Manager handling customer accounts for NinjaOne. Building relationships and fostering product adoption to enhance customer success while maximizing company profits.

Posted 6/4/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

grow your individual book of business within your portfolio of existing accounts
proactively engage and reach out to your accounts on a regular basis
build relationships to identify, qualify, sort, and develop cross-sell and up-sell opportunities
communicate with customers and react to client requirements quickly and efficiently
analyze and understand customer needs to present suitable solutions
maintain strong relationships with stakeholders to ensure customer satisfaction

Requirements

What you’ll need

exceptional consultative skills
ability to communicate clearly
active listening
inspiring customers
polished verbal and written communication skills
resilience and calmness under pressure
proven track record in achieving sales targets
extensive IT knowledge
Bachelor’s degree (preferred)

Benefits

Comp & perks

hybrid work environment
free in-office lunches throughout the week
opportunity for growth and advancement
competitive compensation

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

consultative skillscommunicationactive listeningcustomer inspirationverbal communicationwritten communicationresiliencecalmness under pressuresales achievement

Certifications

Bachelor’s degree