Federal Solutions Engineer

NinjaOne

Federal Solutions Engineer at NinjaOne guiding technical presales experience for Federal and SLED accounts. Collaborating with Sales, Engineering, and Product Management teams while representing NinjaOne at key industry events.

Posted 6/1/2026full-timeRemote • Maryland, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $140,000 per yearWebsite

About the role

Key responsibilities & impact

Own the technical presales experience for Federal and SLED accounts, guiding customers through evaluation, demo, architecture design, and onboarding phases.
Deliver tailored product demos and technical deep dives that align with customer security standards, compliance needs (FedRAMP, DoD IL2/4/5), and procurement requirements.
Support and guide the implementation of the NinjaOne platform for new public sector customers—ensuring quick time-to-value and customer success.
Act as the technical translator between Sales and Product—surfacing actionable feedback and feature gaps that directly impact deal velocity or retention.
Assist with RFPs, RFIs, and security questionnaires, providing accurate , compliance-aligned technical responses that differentiate NinjaOne’s value.
Troubleshoot and resolve customer technical issues, including endpoint configuration, agent behavior, networking challenges, and integrations.
Collaborate with Engineering and Product Management on solution enhancements that improve the Federal customer experience.
Create and maintain reusable content and lab environments to scale future engagements (demos, battlecards, scripts, templates, etc.).
Represent NinjaOne at industry events, partner summits, and key government-facing conferences as a technical ambassador.

Requirements

What you’ll need

5+ years in a Sales Engineer, Solutions Architect, or Technical Consultant role—within the Public Sector Enterprise space.
Exceptional communicator—capable of clearly articulating complex information to both technical and non-technical audiences, from system administrators to procurement and leadership.
A calm and credible presence in high-stakes , high-pressure customer conversations.
Customer-first mindset—you genuinely care about their experience and success.
Organized, self-directed, and capable of thriving in a remote-first, fast-paced environment.
Familiarity with FedRAMP, DoD Impact Levels, and NIST frameworks is required.
Ability to obtain a security clearance is required.
Bachelor's degree preferred but not required; respected technical certifications (e.g., Security+, MCSE, CISSP) is preferred.

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k) plan
Life insurance coverage
Unlimited PTO

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical presalesarchitecture designendpoint configurationagent behavior troubleshootingnetworking challenges resolutionintegrationsRFPsRFIscompliance-aligned technical responsessolution enhancements

Soft Skills

exceptional communicatorcalm presencecustomer-first mindsetorganizedself-directedhigh-pressure conversation skillsability to articulate complex informationcollaborationcustomer success focusadaptability

Certifications

Security+MCSECISSP