Channel Sales Operations Manager
NinjaOne
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • United States
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About the role
- Own the operational infrastructure for all partner motions
- Standardize partner workflows globally (Americas, EMEA, APAC)
- Identify bottlenecks and implement process improvements
- Support maintenance of clean partner data, account hierarchies, and opportunity attribution in Salesforce
- Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner motions
Requirements
- 2–3+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles in B2B SaaS
- Experience supporting MSP, reseller, VAR, distributor, or channel-driven SaaS motions
- Strong Salesforce proficiency (opportunity structure, quoting, partner tagging, custom workflows)
- Excellent communication and cross-functional communication skills (Sales, Channel, Legal, Deal Desk, Finance, Sales Systems)
- Problem-solver mindset and drive for operational excellence
Benefits
- Comprehensive benefits package
- Medical, dental, and vision insurance
- 401(k) plan
- Unlimited PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforceprocess improvementspartner workflowsdata maintenanceaccount hierarchiesopportunity attributionquotingpartner taggingcustom workflows
Soft Skills
communication skillscross-functional communicationproblem-solving mindsetoperational excellence