QA Engineer
NinjaOne
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Colorado, Connecticut, Florida, Illinois, Kansas, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Virginia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $110,000 per year
Job Level
Mid-LevelSenior
Tech Stack
LinuxMySQLPostgresPythonRaySDLCSQLTCP/IPVMware
About the role
- We are looking for a Quality Assurance Engineer with dedication, and an eye for detail to ensure quality software for our customers.
- Use your strong expertise in networking and system administration to build our suite of SaaS software products.
- You are an integral part of our team, supporting software quality testing that is pivotal for our growing suite of automated endpoint management platform.
- Work on a diverse squad of software development engineers, to validate the functionality of new product features, designing and implementing test cases.
- Use your knowledge of the automation endpoint management platform industry and products, operating systems, as well as your expertise in QA testing deep into the systems level of the software stack.
- Work with top-tier engineers and leadership as you manage a stream of new and exciting software challenges.
- Help shape the future of MSPs and IT teams by understanding user requirements, scrutinizing product usability, and providing invaluable feedback.
- Responsible for comprehensive software testing, to guarantee impeccable feature releases.
- Develop and maintain accurate test plans and ensure compliance across all platforms.
- Create detailed reports on the quality and functionality of software applications after thorough testing.
- Recommend enhancements to current testing methodologies, tools, and processes to refine and iterate our QA practices.
- Work alongside our developers, product managers, and leaders throughout the software development life cycle, ensuring that quality standards are always achieved.
Requirements
- Bachelor's degree in technology is a distinct advantage, though not mandatory
- 5+ years of recent experience in roles like Technical IT Support, Product Support, or Systems Engineering is essential.
- 2+ years of experience scripting in at least one or preferably multiple scripting languages such as PowerShell, Bash, Batch, Python, etc.
- Previous experience with at least 2 of the 3 operating systems: Windows, Mac or Linux is required.
- Including an understanding of system settings, the Windows Registry, and other OS foundational aspects.
- Experience with computer networks and network equipment setup and management, understanding of network hardware would make you stand out.
- Experience working with databases including PostgreSQL, SQL, and MySQL.
- Experience setting up and configuring Virtual Machines (VM).
- A focus on ESXi and Hyper-V will be advantageous.
- Experience with Virtuallazion platform - VMWare Fusion, VirtualBox, Parallels.
- Experience using command line and PowerShell tools for administration computer operating systems.
- Ability to collect and analyze information from log files.
- Experience using API platforms, NinjaOne uses Postman experience which would be a plus.
- Experience with any remote-control tools including TeamViewer, Splashtop, AnyDesk, ConnectWise.
- Experience with TCP/IP protocols, especially SNMP, TCP, UDP, ICMP, DN; will make you a good fit for our network monitoring team.
- Experience with Jira and Jira X-Ray extension will make you standout as well.
- Outstanding communication skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan
- Unlimited PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Quality AssuranceScriptingPowerShellBashPythonWindowsMacLinuxPostgreSQLSQL
Soft skills
dedicationattention to detailcommunicationteam collaborationuser requirements understandingfeedback provisionproblem-solvinganalytical skillsadaptabilityleadership
Certifications
Bachelor's degree in technology