Key Account Manager, MSP
NinjaOne
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Manage a portfolio of high-value MSP partners
- Act as a trusted advisor to MSP owners and technical teams
- Identify opportunities to enhance MSP offerings
- Provide tailored solutions to improve operational efficiency
- Maintain ongoing engagement with MSP partners
- Utilize Salesforce to track partner performance and revenue forecasting
- Stay up to date on MSP industry trends and competitor offerings
Requirements
- Experience managing MSP accounts
- Proven sales & growth track record
- Consultative approach to understanding MSP needs
- Exceptional communication skills
- Familiarity with MSP tools like RMM, PSA, and cybersecurity solutions
- Bachelor’s Degree (Preferred) or equivalent experience in IT, Business, or a related field
- Proficiency in Salesforce & CRM Best Practices
Benefits
- Comprehensive benefits package, which includes medical, dental, and vision insurance
- 401(k) plan
- Unlimited PTO
- Opportunity for growth and advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
MSP account managementsales growthconsultative salesoperational efficiency solutionsSalesforce proficiencyCRM best practices
Soft skills
communication skillstrusted advisorengagement