Senior Product Manager / Account Manager

NineTwoThree Studio

Senior Product Manager overseeing product development for multiple clients at NineTwoThree. Driving project success in a fast-paced digital agency environment specializing in AI and web applications.

Posted 5/21/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

- Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention.
- Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation
- Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope
- Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process
- Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA
- Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones.
- Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met.
- Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines.
- Identify and manage opportunities to up-sell clients on additional product features, marketing services, or ongoing maintenance and support contracts.

Requirements

What you’ll need

- 5+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc;
- Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders
- Excellent communication, negotiation and presentation skills to communicate effectively with customers and project teams;
- Ability to work independently and with a team in a dynamic product-development environment;
- Attention to details, strong analytical skills, organizational skills, and critical-thinking skills;
- Located in the EST time zone (or adjacent, and able to overlap the European team at least between 8am-1pm Eastern);

Benefits

Comp & perks

**We are glad to offer you:**
- 100% remote job
- Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years
- Paid sick leave and holidays
- Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager)
- Well-being budget
- Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor
**Hiring process:**
We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, second interview with Head of Product, third interview with CTO and Senior Product Manager, Offer.

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Hard Skills & Tools

product managementdigital productsSaaSmobilewebAIuser storiesrequirements definitionproject managementQA

Soft Skills

relationship managementcommunication skillsnegotiation skillspresentation skillsanalytical skillsorganizational skillscritical-thinking skillsindependent workteam collaborationclient management