NineTwoThree Studio

Account Manager

• Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention.
• Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation
• Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope
• Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process
• Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA
• Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones.
• Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met.
• Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines.
• Identify opportunities for, and with, clients to see additional benefits and growth via further product features, marketing services, or ongoing maintenance and support contracts.

Product Manager / Account Manager