NineTwoThree Studio

Product Manager / Account Manager

NineTwoThree Studio

full-time

Posted on:

Location Type: Remote

Location: Remote • Massachusetts • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention.
  • Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation
  • Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope
  • Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process
  • Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA
  • Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones.
  • Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met.
  • Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines.
  • Identify opportunities for, and with, clients to see additional benefits and growth via further product features, marketing services, or ongoing maintenance and support contracts.

Requirements

  • 3+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc;
  • Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders
  • Excellent communication, negotiation and presentation skills to communicate effectively with customers and project teams;
  • Ability to work independently and with a team in a dynamic product-development environment;
  • Attention to details, strong analytical skills, organizational skills, and critical-thinking skills;
  • Located in the EST time zone (or adjacent, and able to overlap the European team at least between 8am-1pm Eastern);
Benefits
  • **We are glad to offer you:**
  • - 100% remote job
  • - Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years
  • - Paid sick leave and holidays
  • - Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager)
  • - Well-being budget
  • - Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementdigital productsSaaSmobilewebAIuser storiesrequirements definitionproject managementQA
Soft skills
relationship managementcommunication skillsnegotiation skillspresentation skillsanalytical skillsorganizational skillscritical-thinking skillsattention to detailindependent workteam collaboration