Customer Support

• Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare
• We are starting by building the largest, most loved pharmacy business in the world
• We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience
• Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today’s most exciting challenges head-on and grow incredibly quickly.
• We’re looking for someone who can thrive in a high-volume support environment while keeping quality and care at the center of every interaction
• As the first point of contact for both patients and pharmacy partners, you’ll play a key role in shaping how people experience Nimble
• It’s not just about answering questions— it’s about building trust and making sure every issue is handled with clarity, urgency, and empathy
• The right person for this role is a strong critical thinker who can troubleshoot quickly, collaborate across teams, and take full ownership of the issues they handle
• You know how to ask the right questions, communicate clearly, and follow through without dropping the ball
• You’re also comfortable multitasking across multiple chats and tasks at once, while maintaining accuracy and empathy
• Hourly Pay: $20.00
• Schedule: Current hours of operation are Monday - Friday, 7:00am to 6:00pm, and the schedule will fall within that window.
• Hybrid: On-site 3 days per week (Tuesday-Thursday) in our Tempe office

Customer Support Representative

Salary

Job Level

About the role

Requirements

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