NimbleRx

Client Partner

• Manage all post-sales activity for Enterprise customers through strong relationship-building, product knowledge, planning, and execution
• Manage complex integration cycles with each Enterprise customer; developing key relationships and executing within customer subteams (Finance, HR, etc.)
• Develop a trusted advisor relationship with customers (C-suite) to ensure goals are aligned from a business strategy perspective and success metrics are identified
• Work closely with your Account Executive counterpart to develop a joint success plan for your customers
• Constantly assess “health checks” for your customers to drive satisfaction, adoption, retention, and reduce churn
• Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention
• Maintain a deep understanding of our product and speak with customers about the most relevant features / functionality for their specific requirements
• Increase customer retention and ensure alignment by conducting regular check-in calls and Quarterly and Strategic Business Reviews
• Work closely with Product and Engineering on identification / tracking of enhancement requests
• Handle escalations and work across teams to resolve issues
• Improve upon our existing approaches to customer engagement and account management leveraging our CS platform

Enterprise Client Partner – Customer Success

Full-stack Engineer

• Develop applications and services that serve millions of users
• Create product features and design easy-to-use APIs, systems, and tools
• Build for performance, reliability, and scalability
• Learn rapidly in a fast-paced, lean engineering organization

Software Engineer Intern

Engineering Manager

• Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience. Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today’s most exciting challenges head-on and grow incredibly quickly.
• Our engineering culture places an emphasis on shared trust and no egos in a highly collaborative environment. Engineers are expected to understand the why of what they’re building and be able to work with their team to deliver impactful solutions to our customers.
• As an Engineering Manager, you will lead, grow, and coach a highly competent team of mission-driven engineers. Your team will directly contribute to product experiences for our customers, and help Nimble to accomplish its mission. Your contribution and performance will be evaluated based on the quality and pace of your team's output.

Engineering Manager, Platform

Customer Support

• Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare
• We are starting by building the largest, most loved pharmacy business in the world
• We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience
• Nimble fosters a culture of collaboration, open communication and deliberate action that allows us to face today’s most exciting challenges head-on and grow incredibly quickly.
• We’re looking for someone who can thrive in a high-volume support environment while keeping quality and care at the center of every interaction
• As the first point of contact for both patients and pharmacy partners, you’ll play a key role in shaping how people experience Nimble
• It’s not just about answering questions— it’s about building trust and making sure every issue is handled with clarity, urgency, and empathy
• The right person for this role is a strong critical thinker who can troubleshoot quickly, collaborate across teams, and take full ownership of the issues they handle
• You know how to ask the right questions, communicate clearly, and follow through without dropping the ball
• You’re also comfortable multitasking across multiple chats and tasks at once, while maintaining accuracy and empathy
• Hourly Pay: $20.00
• Schedule: Current hours of operation are Monday - Friday, 7:00am to 6:00pm, and the schedule will fall within that window.
• Hybrid: On-site 3 days per week (Tuesday-Thursday) in our Tempe office

Enterprise Client Partner – Customer Success

Software Engineer Intern

Engineering Manager, Platform

Customer Support Representative