Client Success Manager, RCM

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Client Success Manager coordinating with surgical organizations to manage revenue cycle processes effectively. Building strong client relationships and ensuring optimal account performance in the healthcare sector.

Posted 7/3/2026full-timeAtlanta • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in physician revenue cycle management, including accounts receivable, coding, and payer contracting, while effectively managing client relationships and ensuring compliance with regulatory standards.

Highest-signal resume keywords

Physician Revenue Cycle ManagementAccounts ReceivableThird-Party BillingPractice Management SystemsAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CodingClaims ProcessingBilling EffectivenessClient ReportingRegulatory Compliance

Soft Skills

Communication SkillsCritical ThinkingProactive Problem SolvingClient Relationship Management

Tools & Technologies

EMR SystemsPractice Management Software

Industry Keywords

Payer RequirementsPayment TrendsCash Flow Management

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries
Engage in regular client interaction via e-mail, conference calls, and in-person visits to ensure customer satisfaction
Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables
Proactively identifies potential problems with client performance and develops a plan to eliminate future occurrences
Ensures that all appropriate resources are available and utilized effectively to maximize account performance
Monitors, evaluates, and reports on billing effectiveness/cash flow
Makes recommendations to increase productivity and profitability
Remains current on payment trends and coding, and payer requirement changes
Acts upon variances to explain, correct, or enact desired process improvements
Generates client standard and ad hoc reports to clients

Requirements

What you’ll need

Solid background in all aspects of physician revenue cycle management
At least two years in accounts receivable, coding, or payer contracting
Proficient knowledge of third-party billing and claims processing procedures
Solid understanding of the current regulatory environment
Experience using Practice Management and EMR systems as it relates to production and client reporting
Strong analytical and critical thinking skills
Strong communication skills, verbal and written
Ability to work with a high degree of independence; must be proactive
Proven client relationship skills; must be able to work effectively with physicians and senior management

Benefits

Comp & perks

Positive culture building
Coaching and developing team members