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Manager, Accounts Receivable – Healthcare Revenue Cycle
nimble solutionsManager overseeing accounts receivable teams for healthcare revenue cycle outsourcing solutions. Leading client interactions and performance improvements in a fully remote and hybrid setting.
About the role
Key responsibilities & impact- Oversee, develop, and be accountable for a Line of Business (ASC) and lead a POD team structure of 5-15 individuals
- Partner with offshore leadership and PDO teams, responsible for $2-$3 million in revenue
- Leads, develops, and assists A/R Representatives and Account Performance Managers with client account performance
- Partners with Learning and Development to create an onboarding and training framework
- Develops inexperienced or underperforming employees and provides feedback and coaching
- Monitors performance through established department KPIs and holds the team accountable
- Partners with the analytics team and Account Performance Managers to review and analyze reports and data
- Acts as a resource for all A/R team members for questions regarding billing policies, state guidelines, reimbursement analysis
- Serves as one of the primary points of contact for assigned clients and promptly responds to all client inquiries
Requirements
What you’ll need- Minimum of 3 years of experience in A/R, with at least 1 year in a Supervisory role
- 3 + years of A/R and claims experience in the healthcare industry
- Strong analytic skills and proven success leading process improvement initiatives and project management
- Advanced knowledge of Medicare, Medicaid, Private Insurance, Private Pay, Liability, and Worker’s Compensation requirements and procedures, and diagnosis and medical terminology
- Intermediate level of expertise with Microsoft Office Suite
- Knowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policies
- Advanced knowledge of the revenue cycle is required; experience with ASC billing is preferred
- Epic experience strongly preferred
- Experience creating and delivering client-facing content and client presentations.
Benefits
Comp & perks- Fully Remote
- Hybrid
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
A/R experienceclaims experienceprocess improvementproject managementrevenue cycle knowledgeASC billingmedical terminologydata analysisclient presentationsMicrosoft Office Suite
Soft Skills
leadershipcoachingfeedbackaccountabilitycommunicationteam developmentanalytical skillsclient relationship managementtraining developmentperformance monitoring
Certifications
HIPAA complianceHITECH compliance