Manager, Coding Quality – Assurance
nimble solutions
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Manage all aspects of the coding quality program, including development and oversight of standard operating procedures, sampling methodology, scoring, and performance management processes
- Monitor QA scores for offshore coding resources by specialty and client, ensuring accuracy and compliance
- Provide feedback to operations teams and support the development of corrective action plans based on quality review outcomes
- Analyze trends from prospective and retrospective reviews to identify educational needs and guide training initiatives for offshore coding staff
- Develop and implement client-specific QA plans, including ongoing monitoring, remediation, and follow-up
- Prepare client-facing reports that summarize quality scores, trends, and related action plans
- Collaborate with business units to build an integrated team approach that supports both client requirements and coder performance
- Serve as subject matter expert for coding inquiries, with expertise in Ambulatory Surgery Centers as well as Professional Fee Services
Requirements
- 5-7 years of coding experience
- 1-2 years of leadership experience
- 3 years of quality assurance auditing experience
- Excellent communication and interpersonal skills required
- Highly organized and task-oriented, with proven ability to manage multiple projects and competing priorities
- Strong analytical skills with expertise in documentation review and data analysis
- Demonstrated ability to work independently in a fast-paced, dynamic environment
- Solution-oriented mindset with the ability to manage workflow challenges and resolve client or internal obstacles
- Strong decision-making, critical thinking, and problem-solving abilities
- Ability to direct and collaborate with internal and external stakeholders
- Skilled in influencing and building trust with internal customers and key stakeholders
- Effectively establish and build partnerships with external customers
- Effective leadership capabilities with experience in developing and guiding high-performing teams
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
codingquality assurance auditingdata analysisdocumentation reviewperformance managementsampling methodologyscoringcorrective action plansQA planstrend analysis
Soft Skills
communicationinterpersonal skillsorganizational skillstask-orientedanalytical skillssolution-oriented mindsetdecision-makingcritical thinkingproblem-solvingleadership