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Nilfisk

Fleet Manager, Insurance Claims, Indirect Sourcing Specialist

Nilfisk

Fleet Manager overseeing daily management of Nilfisk's vehicle fleet and handling insurance claims. Leading compliance, cost efficiency, and reporting on fleet performance and safety metrics.

Posted 4/25/2026full-timeBrooklyn Park • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $55,300 - $69,100 per yearWebsite

About the role

Key responsibilities & impact
  • Manage the company’s vehicle fleet lifecycle, including acquisition, assignment, maintenance, and disposal
  • Monitor fleet performance, fuel usage, mileage, and operating costs to optimize efficiency and reduce expenses
  • Coordinate preventive maintenance schedules and ensure timely repairs to minimize downtime
  • Maintain accurate fleet records such as registration, licensing, inspections, warranties, and service histories
  • Develop and implement fleet policies, procedures, and safety protocols
  • Serve as the primary point of contact for all fleet-related insurance claims, including accidents, damage, theft, and liability incidents
  • Initiate, track, and manage insurance claims from first notice of loss (FNOL) through final resolution
  • Collaborate with drivers, supervisors, and insurance carriers to gather incident documentation, statements, photos, and police reports
  • Monitor claim progress, negotiate settlements when needed, and ensure timely reimbursement from insurers
  • Review estimates, repair invoices, and adjust reports for accuracy and cost control
  • Ensure all fleet operations comply with federal, state, and local regulations (DOT, OSHA, state DMV requirements, etc.)
  • Conduct regular safety audits, driver training, and post-incident reviews to mitigate risk and prevent future incidents
  • Track and report on fleet safety metrics, claim trends, and loss ratios
  • Maintain proper documentation for audits, insurance renewals, and internal reporting
  • Manage relationships with repair shops, leasing partners, rental agencies, telematics providers, and insurance carriers
  • Coordinate vehicle rentals or replacements during repairs or downtime
  • Work closely with Finance, HR, Safety, and Operations to support organizational goals
  • Maintain accurate fleet databases and insurance claim logs
  • Prepare regular reports on fleet performance, costs, claims status, and KPIs for leadership
  • Use telematics and fleet management software to drive productivity, safety, and compliance
  • Support the execution of indirect procurement activities across the Americas region in alignment with global indirect category strategies

Requirements

What you’ll need
  • Bachelor’s degree in business administration, Logistics, Risk Management, or related field preferred (or equivalent experience)
  • 3–5+ years of experience in fleet management, insurance claims, transportation, or a related area
  • Experience with commercial insurance claims strongly preferred
  • Strong knowledge of fleet operations, vehicle maintenance, and regulatory requirements
  • Familiarity with insurance claim handling processes, terminology, and documentation
  • Excellent communication and negotiation skills
  • Strong analytical and problem ‑ solving abilities
  • Proficiency with fleet management systems, telematics, and Microsoft Office tools
  • Ability to manage multiple priorities in a fast-paced environment
  • Attention to detail
  • Customer service mindset
  • Process-driven and highly organized
  • Ability to work independently and cross ‑ functionally
  • Strong judgment and decision ‑ making skills

Benefits

Comp & perks
  • Health, Dental, Vision
  • Basic and Supplemental Life
  • Critical Illness and Accident Insurance
  • Flexible Spending Accounts
  • Health Savings Account with Company Contribution
  • 401K with Company Match
  • Long and Short Term Disability
  • Employee Assistance Program
  • Legal Plan
  • Parental Leave
  • Paid Vacation and Sick Time
  • Paid Volunteer Day
  • Tuition Reimbursement
  • Wellness Reimbursement
  • Scholarship opportunities

ATS Keywords

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Hard Skills & Tools
fleet managementinsurance claims managementvehicle maintenanceregulatory complianceanalytical skillsproblem-solvingdocumentationreportingcost controlsafety audits
Soft Skills
communication skillsnegotiation skillsattention to detailcustomer service mindsetorganizational skillsindependent workcross-functional collaborationjudgmentdecision-makingability to manage multiple priorities
Certifications
Bachelor’s degree in business administrationBachelor’s degree in LogisticsBachelor’s degree in Risk Management