Dialer, US Sales Team
NightOwl Consulting
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 ₱30,000 - ₱60,000 per month
About the role
- Cold Calling & Lead Generation: Proactively reach out to potential clients, identifying and qualifying leads while maintaining a warm and professional approach.
- Appointment Setting & Follow-ups: Schedule meetings for team members and follow up with prospects to nurture relationships and guide them through the sales process.
- Sales & Client Engagement: Sell staffing direct-hire and staff augmentation services, clearly communicating value and fostering long-term client relationships.
- CRM & Database Management: Maintain accurate records of interactions in the CRM system to ensure streamlined communication and organized follow-ups.
- Customer Support & Product Assistance: Address customer inquiries via phone, email, and chat, providing support for products and services while resolving concerns effectively.
- Market Research & Industry Awareness: Stay informed on industry trends and insights to provide relevant information to potential clients.
- Compliance & Call Guidelines: Follow scripts and company policies while adhering to industry regulations regarding outbound calls.
- Performance & Target Achievement: Meet or exceed call, sales, and revenue targets while maintaining a focus on customer satisfaction.
- Networking & Relationship Building: Expand professional connections through networking events, associations, and social media platforms.
- Training & Continuous Improvement: Participate in training sessions to enhance product knowledge, customer service, and sales techniques.
Requirements
- Excellent English Proficiency: Strong spoken and written English skills, with the ability to articulate ideas clearly and persuasively over the phone.
- Sales & Customer Service Experience: 2-3 years of experience in cold calling, telemarketing, or call center roles targeting US companies. Previous sales or customer service experience is advantageous.
- Competitive & Goal-Oriented: Tenacious sales attitude, persistence in making high-volume outbound calls, and the ability to handle rejection professionally.
- Service-Oriented & Relationship Building: Strong customer service skills with the ability to build rapport, establish relationships, and provide a positive experience for potential clients.
- Communication & Listening Skills: Strong verbal communication and active listening skills to effectively engage prospects and address their needs.
- Organizational & Multitasking Abilities: Ability to manage multiple leads, prioritize tasks efficiently, and work in a fast-paced environment.
- Tech-savvy & CRM Knowledge: Comfortable using automated dialing systems, CRM software, and other communication tools.
- Problem-Solving & Initiative: Strong problem-solving skills, ability to work independently and collaboratively, and a proactive approach to challenges.
- Resilience & Adaptability: Patience and the ability to perform under pressure while meeting deadlines and sales targets.
- Education & Leadership: High school diploma or equivalent (Bachelor’s degree preferred but not required); previous experience managing junior sales teammates is a plus.
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- In-depth training for career growth
- Great Company Culture and HR experience
- 1,000 PHP De Minimis
- Equipment and software provided
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cold callinglead generationappointment settingsalesclient engagementCRM managementcustomer supportmarket researchcomplianceperformance tracking
Soft Skills
communicationlisteningorganizational skillsmultitaskingproblem-solvinginitiativeresilienceadaptabilityrelationship buildingservice orientation