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Information Technology Coordinator
Nightingale Education Group. Provides expertise and training to function leaders, learners, and collaborators on systems .
About the role
Key responsibilities & impact- Provides expertise and training to function leaders, learners, and collaborators on systems
- Supports Help Desk functions and ticketing
- Engages throughout the lifecycle of a ticket
- Collaborates with other functions for end user satisfaction
- Ensures quality control standards are upheld
Requirements
What you’ll need- Collaborates with internal and external clients and system users
- Assists with support and resolution of technology issues
- Provides expertise to common systems and software
- Tracks all problems and solutions in online database
- Capability to resolve technical problems through troubleshooting or user training
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Generous paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
TroubleshootingTicketing SystemsDatabase ManagementTechnical SupportSystem Expertise
Soft Skills
CollaborationCommunicationProblem-SolvingCustomer Service