Processor I, Admissions Processing

Nightingale Education Group

Admissions Processing Processor at Nightingale College providing customer service, coordinating testing, and managing admissions documentation. Ensuring compliance standards and tracking applicant progress for successful enrollment.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Contributes to the effect recruitment and enrollment of new learners by providing superior customer service through coordinating all testing for prospective learners.
Assists in the collection and processing of required admissions documents to meet accreditation and compliance standards and support the successful enrollment and completion of all learners.
Processes testing ticket requests for all incoming prelicensure applicants and determines appropriate exam pathways.
Creates and disseminates voucher codes for entrance and advanced placement exams.
Monitors scheduled appointments to minimize no shows, technical issues, rescheduled appointments, and enforces testing goals with each learner through proactive outreach.
Supports resolution in testing technical issues including troubleshooting, escalations, and proctoring.
Analyzes exam results to determine appropriate placement, documents and reports on all exam results in appropriate systems and to appropriate parties.
Coordinates virtual tutoring for entrance exams as needed.
Creates, updates, and monitors multiple tracking systems for demographic, program, and testing information.
Records all learner correspondents, updating, maintaining learner records, and related notes in learner management system (LMS) and customer relation management (CRM) system accurately and in real-time.
Collects all required documentation needed for new learner enrollment to complete an application file and tracks applicant progress by updating and maintaining required tracking.
Reviews all required documentation needed for new learner enrollment, and resolves conflicting information in electronic files, ensuring accreditation and compliance standards are met.
Provides a daily activity report (DAR).
Collaborates cross functionally, including facilitating 1:1s, to ensure all enrollment processes are handled seamlessly to achieve a successful enrollment.
Identifies and makes recommendations on areas of improvement in processes or policies.
Assists in additional functional projects as they arise.

Requirements

What you’ll need

High School Diploma or General Equivalency Diploma (GED) is required, an associate’s degree from an accredited institution is preferred
Demonstrated at least one year of professional experience managing documentation, private, or protected information is required
Demonstrated proficiency in Microsoft Office is required
Demonstrated experience with FERPA is strongly preferred
Demonstrated experience in college admissions, higher education, data entry, or customer service is preferred

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data EntryDocumentation ProcessingExam Pathway DeterminationTesting CoordinationTechnical Issue Troubleshooting

Soft Skills

Proactive OutreachCollaborationProblem Solving