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Admissions Advisor
Nightingale Education GroupAdmissions Advisor recruiting and enrolling new learners at Nightingale College. Providing exceptional customer service and guiding applicants through the admissions process.
About the role
Key responsibilities & impact- Plays a pivotal role in the effective recruitment and enrollment of new learners at Nightingale College
- Initiate outbound phone calls and receives and handle inbound calls to set appointments and conduct interviews with prospective learners
- Responsible for contacting prospective learners to confirm and conduct scheduled appointments, ensuring all information is communicated
- Provides a daily activity report (DAR) to the Supervisor
- Generates leads by requesting referrals and enters all new inquiry information in the appropriate system
- Follows the contact strategy and tracks all correspondence with prospective learners in the appropriate system
- Utilizes the Discover, Commit, Start Application process with prospective learners
- Assists prospective learners, learner families, and other relevant parties with decision-making
- Invite qualified applicants to apply, ensuring they receive all necessary information and support
- Answers questions about the appropriate Nursing Program with accuracy
- Updates and maintains learner records in learner management system (LMS)
- Review all required documentation needed for new learner enrollment
- Collaborates with other functions to provide the highest level of service for enrolling learners
- Participates in weekly Admissions meetings
Requirements
What you’ll need- High school or general equivalent is required, Bachelor's Degree preferred, or relevant work experience in customer service or sales in lieu of education
- Demonstrated a minimum of two years of experience in admissions at an accredited institution for post-secondary education
- Demonstrated proficiency in Microsoft Office including Word, Excel, Outlook, and SharePoint or ability to learn new technology quickly
- Demonstrated proficiency in CRM and SIS systems
- Demonstrated ability to effectively work on multiple projects, within an environment that is dynamic and fast-Paced
- Demonstrated proficiency with FERPA is strongly preferred
Benefits
Comp & perks- Exceptional customer service
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RecruitmentEnrollment ManagementLead GenerationData EntryDocumentation Review
Soft Skills
CommunicationCustomer ServiceCollaborationDecision-MakingTime Management