Senior Administrator, Information Technology Systems

Nightingale Education Group

Senior Administrator overseeing information technology systems across enterprise platforms at Nightingale Education Group. Responsibilities include architecture, governance, and automations for Microsoft environments and IT services.

Posted 4/22/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $106,000 - $116,000 per yearWebsite

Tech Stack

Tools & technologies

CloudITSMMacOS

About the role

Key responsibilities & impact

Define and maintain enterprise architecture, governance frameworks, and long-term roadmaps for Microsoft 365 and other core systems.
Establish and mature ITSM and ITIL-aligned practices, including incident, problem, change, and service request management standards.
Provide oversight and guidance for complex or high-impact ITSM tickets, major incidents, and cross-team escalations in partnership with the Service Desk.
Define escalation models, ownership boundaries, and handoff procedures between Systems Administration and the Service Desk.
Establish and enforce standards for identity and access management using Microsoft Entra ID.
Establish and enforce standards for endpoint management using Microsoft Intune for Windows and macOS.
Design, develop, and maintain advanced scripts and automations using PowerShell, Bash, or equivalent scripting languages to improve reliability, security, and operational efficiency.
Architect and oversee complex automations, workflows, and integrations that scale across the organization.
Lead enterprise-wide initiatives and complex, multi-system projects spanning SaaS, cloud, and infrastructure services.
Evaluate new technologies, platforms, vendors, and service management tooling; recommend solutions aligned with organizational strategy and risk posture.
Serve as the highest-level escalation point for complex technical, security, or system reliability issues.
Coach, mentor, and provide technical leadership to Administrator I, II and II roles, including guidance on scripting and automation best practices.
Partner with IT leadership, the Service Desk, and stakeholders to translate business needs into sustainable, supportable technical and service solutions.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience).
6+ years of progressively responsible experience in enterprise systems administration and architecture.
Deep expertise across Microsoft 365, Microsoft Entra ID, Microsoft Intune (Windows and macOS), automation platforms, enterprise SaaS ecosystems, and ITSM tooling.
Demonstrated proficiency in scripting and automation using PowerShell, Bash, or equivalent languages.
Strong understanding of ITIL principles, service reliability, change control, and operational risk management.
Advanced technical certifications highly desirable.

Benefits

Comp & perks

Health insurance
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

enterprise architectureITSMITILscriptingautomationPowerShellBashendpoint managementidentity and access managementcloud services

Soft Skills

leadershipmentoringcoachingcommunicationcollaborationproblem-solvingoversightguidancestakeholder engagementtranslating business needs

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in EngineeringBachelor’s degree in Information Systemsadvanced technical certifications