Senior Compliance Specialist, Credential Support
Nightingale Education Group
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $32 - $33 per hour
Job Level
About the role
- Acts as the team lead for New Learner Compliancy Specialists I–III, providing mentorship and guidance.
- Maintains direct responsibility for a cohort of learners, completing compliance tasks alongside team members.
- Manages mass communications to the learner population in collaboration with the leadership team across Academic Operations.
- Assists collaborators with overflow during peak periods or absences to ensure timely completion of credentialing tasks.
- Escalates and resolves complex compliance issues in coordination with internal teams and third-party vendors.
- Monitors and ensures accurate documentation in credentialing systems for assigned learners.
- Participates in team meetings, training sessions, and continuous improvement initiatives.
- Serves as a subject matter expert for credentialing processes, policies, and system navigation.
Requirements
- Bachelor’s degree from an accredited institution preferred.
- Minimum of three years’ experience in credentialing or related compliance roles.
- Demonstrated leadership and mentorship capabilities within a team environment.
- Strong written and verbal communication skills across multiple mediums (phone, email, text, conference calls).
- Ability to manage escalations and provide solutions efficiently.
- Proficiency in Microsoft Office and credentialing systems.
Benefits
- New Collaborator Orientation (NCO) travel, lodging, and other accommodations covered
- Commitment to diversity and inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credentialingcompliance
Soft Skills
leadershipmentorshipcommunicationproblem-solving