Account Manager, K12

Niche

Account Manager at Niche responsible for managing K-12 customer relationships and increasing revenue while providing exceptional customer support. Collaborating with cross-functional teams and ensuring client health and satisfaction.

Posted 6/2/2026full-timeRemote • Arizona, Colorado, Connecticut, District of Columbia, Florida, Illinois, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 per yearWebsite

About the role

Key responsibilities & impact

Manage a full account portfolio and relationships with customers to increase revenue, drive long-term adoption and foster client health
Cultivate a trusted advisor relationship with stakeholders and executive sponsors
Collaborate with Customer Success Managers and Sales Engineers to ensure the team has everything they need to implement successfully and identify opportunities to cross-sell
Prospect for new expansion opportunities within entire book of business (on cycle/off-cycle)
Manage Client Relationships for clients up for renewal in the current year
Negotiate Contracts, drive commercial process through acquiring signatures
Present product demonstrations
Support customers and solve problems for specific and individualized use cases
Strong understanding of the platform and product suite
Serve as the voice of the customer to drive improvement and provide a customer feedback loop to product and data teams
Meet personal quarterly and annual dollar retention and expansion goals

Requirements

What you’ll need

Bachelor's degree in a business or education-related field
Minimum of 3 years of relevant experience, including sales and marketing in a SaaS environment
Excellent presentation and communication skills
Salesforce Experience
Ability to thrive and quickly adapt to a fast-paced, team-oriented environment
Someone fearless and persistent. Motivated by the challenge of building relationships with a variety of stakeholders and growing your book of business
Experience selling in Education or Digital Media is a plus
Experience with Challenger Sales Methodology huge plus

Benefits

Comp & perks

Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
Flexible Paid Time Off Policy
Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
Meaningful 401(k) with employer match
Your ideas and work will make an immediate impact on our company and millions of users
You will join a team that cares about you, our mission, our work - and celebrates our wins together!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesmarketingcontract negotiationcustomer relationship managementpresentation skillsSaaSChallenger Sales Methodologyrevenue growthclient retentioncross-selling

Soft Skills

communicationadaptabilityrelationship buildingproblem-solvingteam-orientedtrust-buildingmotivationpersistencecollaborationcustomer advocacy

Certifications

Bachelor's degree