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Public Safety Solutions Engineer
NICEPublic Safety Solutions Engineer helping NICE sell AI, cloud, and digital software to government and security organizations. Supporting demonstrations, RFPs, needs assessments, and customer relationships.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the Criminal Justice Process and Public Safety workflows, with strong capabilities in consultative selling, technical presentations, and customer relationship management. Proficient in developing RFP responses and needs assessments to support sales opportunities in government verticals.
Highest-signal resume keywords
Consultative SellingTechnical RFP ResponsesPublic Safety Industry KnowledgePresentation SkillsCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Needs AssessmentSales EngineeringSolution CapabilitiesDigital Evidence WorkflowsScope of Work DocumentationGovernment ContractsRFP PreparationMarket Trend AnalysisSales Strategy DevelopmentTechnical Knowledge
Soft Skills
Exceptional Work EthicCreative Problem-SolvingExcellent CommunicationStrong Desire to WinInfluencing Decision Makers
Certifications & Qualifications
BA/BS in Computer ScienceBA/BS in Information Management Systems
Industry Keywords
Public SafetyGovernment VerticalsSales OpportunitiesDigital EvidenceCustomer Relationships
About the role
Key responsibilities & impact- Support sales opportunities as a product expert and demonstrate solution capabilities
- Apply understanding of Criminal Justice Process workflows related to digital evidence
- Interview and engage user work groups within Public Safety agencies
- Construct needs assessments and analyses with Account Executives
- Collect solution-requirement feedback and interface with Product Management
- Assist with technical RFP responses and presentations
- Build Scope of Work documents
- Learn market needs and future trends in the Public Safety sector
- Develop and deliver presentations to end users, partners, and consultants
- Present NiCE’s value proposition and differentiate it from competitors
- Maintain customer relationships to maximize long-term revenue and generate referrals
Requirements
What you’ll need- BA/BS in Computer Science, Information Management Systems, or a related field
- 4+ years of experience selling and/or providing sales engineering into government verticals and/or the Public Safety/Security industry
- Experience working with government purchasing personnel on RFP/bid responses and state and/or federal contracts
- Consultative selling style with experience preparing demonstrations and presentations
- Exceptional work ethic
- Strong technical knowledge
- Excellent communication and presentation skills
- Creative problem-solving skills
- Strong desire to win and close business
- Experience working with and influencing high-end decision makers
- Approximately 50% travel per month within the assigned territory
Benefits
Comp & perks- Equal opportunity employer
- Approximately 50% travel within assigned territory