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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in sales and customer management within the IT industry, focusing on services-only sales and developing tailored solutions that drive customer value. Proven ability to create and execute Go-To-Market strategies while effectively engaging with C-Level stakeholders.
Highest-signal resume keywords
Sales Strategy DevelopmentCustomer Management ExperienceSolution SellingPresentation SkillsVertical Expertise in Telco, Insurance, Healthcare, Banking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingValue-Based SellingROI AnalysisBusiness Case DefinitionTechnical Understanding of Services and Maintenance
Soft Skills
Interpersonal Relationship BuildingCreativitySelf-StarterOut of the Box Thinking
Industry Keywords
IT IndustryTelcoInsuranceHealthcareBankingRetailOutsourceTravelUtilities
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Become the Subject Matter Expert and act as a "go to" person for Americas sales team for VRS selling
- Drive sales opportunities while working in an overlay sales model to leverage the existing NICE sales organization infrastructure
- Deliver on organizational strategy with the NICE VRS model to instigate and drive positive change
- Develop a Go-To- Market (GTM) strategy and maintain Continuous (VRS) pipeline
- Focus on services-only sales (unattached to product) that drive customer value and success
- Mine the current NICE installed base and develop new VRS opportunities - “Tailor” and expand the solutions to fit specific customer requirements while working closely NICE VRS business.
- Work and offer proposed NICE VRS solutions and articulate their true value based upon customer’s strategy and directions
- Create new opportunities by evangelizing the solutions to new customers and stakeholders - engage with prospect customers to position the offering through strategic value-based selling, business case definition, ROI analysis, references and analyst data
- Provide accurate monthly forecasting
- Ensure on-going and continuous value to drive renewals of sold accounts
Requirements
What you’ll need- At least 8 years of selling and customer management experience in the IT industry (Advantage of previous experience selling services added value)
- Proven experience in selling solutions and services to domestic, regional and global accounts (high touch with VP / C Level experience)
- Excellent presentation skills and interpersonal relationship
- Vertical expertise in one or more of the following: Telco, Insurance, Healthcare, Banking, Retail, Outsource, Travel, Utilities
- Understanding current technologies and IT related infrastructure and business challenges
- Technical understanding of Services and Maintenance terminology, technology and practices
- High-level technical skills & fast learning curve of product & application
- Creativity - Self-Starter, “out of the box” thinker, tailor and expand solutions to fit specific customer requirements based upon customer's strategy and directions
- Build good working relationship and cooperation with the regional presales / sales organization
Benefits
Comp & perks- Health insurance
- 401(k)
- Flexible work arrangements
- Professional development
