Intern – New Technology Marine Engineer
Royal Caribbean Group
Professional Services Engineer
NICE
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide Staff-level technical configuration and, in some cases, programming as required.
- Provide process, data and object modeling in a variety of application and database environments.
- Provide database design, development, and enhancement, as well as management and coordination of changes to existing applications.
- Provide technical architecture leadership, analysis, design, development, and enhancement.
- Maintain Staff-level expertise and currency in industry leading contact center technologies.
- Serve in a project manager capacity via management of end to end system life cycle development of small to large-scale projects.
- Develop costing proposals for projects, perform risk analysis, and manage change control.
- Provide business analysis, business area assessment, user needs analysis and business systems design for major projects.
- Conduct comprehensive cost/benefit analysis and prepare business cases for projects.
- Present a professional image in conduct, attitude and attire.
- Assist with the development of client information management standards and evaluation of technology trends.
- Contribute to business area assessment, user needs analysis and business systems design.
- Assist with comprehensive cost/benefit analysis and preparation of business cases for new projects.
- Supervise during project life cycle any junior level client staff, or any sub-contracted personnel assigned to your project team.
Requirements
- BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required.
- MBA preferred.
- 4+ years of professional experience beyond education requirements above.
- Type of experience varies depending on Professional Service Engineers specialization:
- Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.
- Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations.
- Education & Enablement: professional and confident public presence; experience in commanding large audiences as a trainer and/or speaker.
- Engineering Services: deep skills in specialized technical & functional areas; deeply technical expertise around software engineering, programming languages, integration, and/or databases.
- Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter.
Benefits
- Health insurance
- Remote work options
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical configurationprogrammingdata modelingobject modelingdatabase designdatabase developmenttechnical architecturebusiness analysiscost/benefit analysisproject management
Soft skills
analyticalinquisitiveservice-orientedteam-orientedfriendly demeanorpublic speakingcommunicationleadershippresentation skillsrisk analysis
Certifications
BS/BA in technical fieldBS/BA in business fieldMBA
