NICE

Solutions Sales Executive, CX

NICE

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

CloudMicroservices

About the role

  • As Solution Sales Executive you will possess the knowledge and the aptitude to understand new and existing customers’ needs for our digital solutions portfolio, improving their customer’s experience while articulating new and innovative ways of solving the customers’ business challenges. You will help define strategies that fit their strategic objectives while satisfying their customers using NiCE solutions; using tailored use cases which clearly articulate the value and potential of the Platform.
  • You will have a consultative nature, and can identify the problems your customers have, while skillfully positioning your comprehensive digital arsenal to solve those problems.
  • This is a sales position; an understanding of data strategy, microservices, and cloud computing trends will be helpful; CCaaS expertise preferred in enterprise software or SI organizations.
  • Have you got what it takes? Regularly closes deals and builds pipeline within or exceeding goals; assist and supports sales partners; attends tradeshows; responds to RFIs and RFPs.
  • Education/experience: Bachelor’s degree in a related technology field; MBA preferred; 7+ years of consulting or customer engagement; 5+ years of contact center experience.

Requirements

  • Bachelor's degree in a related technology field. MBA Preferred
  • 7+ years of consulting or customer engagement experience
  • 5+ years of contact center experience