Commercial Account Executive

NICE

Commercial Account Executive responsible for sales in the Tri-State area for NICE. Identifying opportunities and driving revenue in Enterprise and Commercial contact centers.

Posted 7/6/2026full-timeRemote • Connecticut, New Jersey, New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving sales growth through strategic relationship management and a deep understanding of AI technology and its applications. Proven ability to negotiate enterprise agreements and collaborate effectively with internal and external stakeholders to achieve revenue targets.

Highest-signal resume keywords

5+ Years Experience Selling Software ProductsAI Software Solutions Sales ExperienceStrong Understanding of AI TechnologyExceptional Communication and Presentation SkillsExperience with CCaaS and CX Solutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Portfolio SalesEnterprise-Wide Agreements NegotiationSales Quota AchievementClient ManagementSales Strategy DevelopmentSaaS Product SalesAI Technology ApplicationsSales Activity CoordinationBusiness Goal AchievementPurchasing Agreement Development

Soft Skills

Relationship BuildingTrust ManagementCollaborationSelf-SufficiencyFlexibility

Tools & Technologies

NiCE CXone MpowerAI Software SolutionsCCaaSCX SolutionsConversational AI

Industry Keywords

Enterprise SalesCommercial Contact CentersC-Level Executive RelationsCustomer Escalation ManagementHunter Sales Role

About the role

Key responsibilities & impact

Identify new sales opportunities and building market share in their regions.
Increase revenue streams within Enterprise and Commercial contact centers.
Achieve annual sales quota and personally negotiate Enterprise-wide agreements.
Coordinate and lead all sales activities to achieve business goals.
Ensure proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully.
Establish new strategic relationships while maintaining existing ones and analyzing customers’ business situations to identify constraints and new opportunities due to technological advances.
Develop and maintain high-level relations with ‘C’ level executives.
Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.

Requirements

What you’ll need

5+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
Minimum of 1-2 years selling AI Software Solutions
Strong understanding of AI technology & its applications
Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
Collaborative approach to sales that includes working with multiple groups both internally and externally.
Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.
Experience/knowledge of CCaaS, CX, and Conversational Ai solutions is a plus.
Experience/knowledge selling a full suite of SaaS products is an advantage.

Benefits

Comp & perks

Join an ever-growing, market disrupting, global company
Fast-paced, collaborative, and creative environment
Endless internal career opportunities across multiple roles, disciplines, domains, and locations