FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Provide Senior-level technical configuration and, in some cases, programming as required.
- Provide process, data and object modeling in a variety of application and database environments.
- Provide database design, development, and enhancement, as well as management and coordination of changes to existing applications.
- Provide technical architecture leadership, analysis, design, development, and enhancement.
- Maintain Senior-level expertise and currency in industry leading contact center technologies.
- Serve in a project manager capacity via management of end to end system life cycle development of small to large-scale projects.
- Provide business analysis, business area assessment, user needs analysis and business systems design for major projects.
- Present a professional image in conduct, attitude and attire.
- Assist with the development of client information management standards and evaluation of technology trends.
- Contribute to business area assessment, user needs analysis and business systems design.
- Supervise during project life cycle any junior level client staff, or any sub-contracted personnel assigned to your project team.
Requirements
What you’ll need- BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required.
- MBA preferred.
- 5+ years of professional experience beyond education requirements above.
- Type of experience varies depending on Professional Service Engineers specialization.
- Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.
- Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations.
- Education & Enablement: professional and confident public presence; experience in commanding large audiences as a trainer and/or speaker.
- Engineering Services: deep skills in specialized technical & functional areas; deeply technical expertise around software engineering, programming languages, integration, and/or databases.
- Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter.
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical configurationprogrammingdata modelingobject modelingdatabase designdatabase developmenttechnical architecturebusiness systems designsoftware engineeringintegration
Soft Skills
business analysisuser needs analysisproject managementcommunicationpublic speakingteam-orientedanalyticalinquisitiveservice-orientedfriendly demeanor
Certifications
BS/BA in technical fieldMBA