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NICE

Solution Architect

NICE

Solutions Architect designing and implementing advanced Conversational AI solutions. Managing high-impact projects and collaborating with cross-functional teams for customer success.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
JavaScriptPython

About the role

Key responsibilities & impact
  • Design, build, and implement advanced Conversational AI solutions for customers and partners.
  • Manage high-impact projects and provide deep technical insights.
  • Ensure customers achieve maximum value from platform.
  • Drive complex projects from pilot/Proof of Concept (PoC) to full implementation.
  • Provide cutting-edge technical solutions and tackle advanced technical challenges.
  • Collaborate with cross-functional teams to support business development and contribute insights.
  • Deliver technical training, workshops, and best practices to empower customers and partners.
  • Develop precise technical documentation and ensure resolution of complex issues.

Requirements

What you’ll need
  • Minimum of 5 years in a similar role within Conversational AI, SaaS, or enterprise software industries.
  • Proven experience with Cognigy or equivalent Conversational AI platforms.
  • Demonstrated ability to resolve complex technical challenges.
  • Strong capability to align technical solutions with business objectives.
  • Exceptional ability to communicate technical concepts effectively.
  • Applicants must be authorized to work in the United States without sponsorship.
  • Proficient in JavaScript and Python; experience with back-end integrations.
  • Front-End Design: HTML and CSS
  • Back-End Development: server-side applications and data manipulation.

Benefits

Comp & perks
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Conversational AICognigyJavaScriptPythonHTMLCSSback-end integrationsserver-side applicationsdata manipulationtechnical documentation
Soft Skills
project managementtechnical insightscommunicationcollaborationproblem-solvingcustomer empowermentbusiness alignmenttraining deliveryworkshop facilitationcomplex issue resolution