Senior Implementation Engineer
NICE
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
About the role
- Primary technical resource responsible for the successful installation of a customer solution.
- Travel to remote sites for Installation, commissioning, upgrades and go-live cut-overs
- Review orders for technical accuracy
- Obtain software and review relevant documentation prior to visiting customer sites.
- Assist the Project Manager and customer in verifying the customer site prerequisites are complete and site is ready for installation.
- Installation includes configuring Servers (COTS and NICE) and build Virtualization Platform.
Requirements
- 3 – 5 years field experience
- AS/BS in Computer Science, Electrical Engineering or related technical degree preferred or demonstrable extended experience of 10 years or apprentice in the telephony environment.
- Security + certification
- Certification A+ preferred
- Network Certification preferred
- H.P. Certification preferred
- MCSE Certification preferred
- Microsoft Certification Professional (MCP) preferred
- MSSQL and MySQL knowledge
- Certification in Cisco, Citrix and Telephony related products welcomed.
- Public Safety experience strongly preferred.
Benefits
- Competitive salary
- Travel to remote sites for Installation
- Remote installation of NICE application software
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
installationconfigurationvirtualizationMSSQLMySQL
Soft Skills
communicationcollaborationproblem-solving
Certifications
Security+A+Network CertificationH.P. CertificationMCSEMicrosoft Certified Professional (MCP)Cisco CertificationCitrix Certification