NICE

Director, Sales Enablement, Onboarding

NICE

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Develop and execute a global onboarding strategy aligned to company growth, revenue, and customer experience objectives.
  • Build scalable, role-based onboarding programs that accelerate productivity and reduce time to ramp.
  • Ensure onboarding aligns to the company's AI, automation, and customer experience vision and prepares teams for real-world customer conversations.
  • Own the design and continuous evolution of structured learning paths for all Sales and Pre-Sales roles.
  • Define clear capability frameworks, skills progression, and role-based certification milestones.
  • Ensure content balances product knowledge, business value storytelling, technical depth, and customer outcomes.
  • Lead, mentor, and grow a high-performing onboarding team responsible for curriculum design, content creation, and program delivery.
  • Establish clear priorities and operating rhythms aligned to business outcomes.
  • Oversee the creation of scalable onboarding content including digital learning, hands-on labs, simulations, and real-world scenarios.
  • Define and track onboarding success metrics including time to productivity, quota attainment, deal support readiness, and certification completion.

Requirements

  • 8+ years of experience in sales enablement, onboarding, or learning and development in enterprise SaaS or AI-driven technology environments.
  • Proven success designing and scaling onboarding programs tied to measurable revenue impact.
  • Experience supporting both Sales and Pre-Sales or technical GTM roles.
  • Strong executive presence and ability to influence senior stakeholders.
  • Experience leading and developing high-performing teams.
  • Data-driven mindset with strong analytical and operational skills.
  • Ability to translate complex technical solutions into compelling business value.
  • Experience with learning platforms and modern enablement technologies.
Benefits
  • Join an ever-growing, market disrupting, global company
  • Chance to learn and grow
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
onboarding strategycurriculum designcontent creationprogram deliverycapability frameworksskills progressioncertification milestonesdata analysisrevenue impact measurementtechnical solutions translation
Soft Skills
leadershipmentoringinfluencingexecutive presenceanalytical skillsoperational skillscommunicationteam developmentprioritizationstorytelling