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About the role
- Lead the strategy and execution of product capabilities at the intersection of conversational AI, platform architecture, and customer value.
- Work closely with engineering, design, customer facing teams, and go to market partners to define what we build, why we build it, and how success is measured.
- Translate complex technical opportunities into clear, scalable product outcomes designed for enterprise customers.
- Own product discovery and partner closely with engineering to deliver one or more technical product areas from problem definition through launch, iteration, and continuous improvement.
- Shape product direction by combining market insights, customer feedback, usage data, and platform constraints into clear priorities and well scoped plans.
- Build prototypes when needed and collaborate with engineering and design to deliver robust technical solutions with an excellent user experience.
- Drive cross functional alignment, communicate trade offs transparently, and build trust to accelerate decision making.
- Define success metrics and use data to evaluate outcomes, learn quickly, and continuously improve the product.
Requirements
- Technically fluent Product Manager with a proven track record of delivering meaningful outcomes in SaaS, AI, or platform focused environments
- Hands on and up to date with modern AI tooling, with the ability to build prototypes independently
- Comfortable navigating ambiguity, structuring complex problems, and moving from concept to execution while keeping customer value front and center
- Able to discuss system constraints and architectural trade offs with engineers and communicate clearly with non technical stakeholders
- Pragmatic in balancing speed and quality, with strong judgment in prioritization and product decisions
- A collaborative leader who raises the bar through ownership, clarity, and follow through
- Nice to have experience with: Conversational AI, LLM enabled products, automation platforms, or adjacent technical products.
- Enterprise product requirements, including scalability, security, and adoption considerations.
- Leading cross functional initiatives with international, distributed teams and influencing both product quality and business outcomes.
- An ownership mindset with the initiative to drive work to completion and deliver measurable impact.
Benefits
- Enjoy NICE-FLEX!
- 2 days working from the office and 3 days of remote work each week.
- Office days focus on face-to-face meetings, teamwork, and innovative thinking.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementSaaSAIplatform architectureprototypingdata analysisscalabilitysecurityautomation platformsconversational AI
Soft Skills
collaborationcommunicationproblem solvingprioritizationleadershipdecision makingcustomer focusownershipadaptabilitytrust building