Senior Portfolio Presales Engineer
NICE
full-time
Posted on:
Location Type: Remote
Location: Netherlands
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Job Level
About the role
- Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges
- Identify all functional and technical challenges of assigned accounts
- Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
- Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
- Lead in all technical aspects of the sales process.
- Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
- Actively contribute to a team approach with account executives and overlay teams.
- Provide product feedback and suggestions to Product house.
- Able to promptly respond to functional and technical elements of RFIs/RFPs
- Professionally and independently conduct discovery conversations and needs analysis for both business and technical topics
Requirements
- Exceptional presentation and demo capabilities
- Experience customizing and building the storyboard for demos and POC
- Demonstrated success in achieving strategic deal wins
- Ability to manage multiple, complex sales opportunities simultaneously
- Ability to communicate from C-level executives down to Agent/Front Line level employees
- Self-motivated, highly organized and team-oriented
- Strategic thinker with a strong technical aptitude
- Significant travel up to 75% at times
- Language skills: Fluent in Dutch and English
- Additional Valuable Skills:
- Contact centre technologies, Work Force Manager/Management, Talent/HR Management, CRM or Business Intelligence experience
- Agentic or Conversational AI
- Certifications and knowledge of cloud technologies (AWS, Azure, Google)
- Hardware platforms & Virtualization
- Vertical market selling experience including Banking, Insurance, Telcos, Healthcare, Travel, and others
- Fluent or Business level in additional languages
- Previous Management experience
- Previous experience in multi-cultural environments
Benefits
- Join an ever-growing, market disrupting, global company
- Work in a fast-paced, collaborative, and creative environment
- Endless internal career opportunities across multiple roles, disciplines, domains, and locations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
presentation skillsdemo capabilitiesstoryboard customizationproof of concepts (POC)strategic deal winsneeds analysistechnical aptitudecontact centre technologiesAgentic AIConversational AI
Soft Skills
self-motivatedhighly organizedteam-orientedstrategic thinkercommunication skillsability to manage multiple opportunitiesinfluencing skillsquestioning skillscustomer-centric approachindependent work