NICE

Sales Operations Manager

NICE

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Support GTM sales strategies, including territory management, target account planning and headcount growth
  • Oversee the forecast submission process, ensuring reps and managers provide accurate projections while managing and streamlining the entire forecasting workflow
  • Support in quote creations and deal structuring to ensure quotes are timely sent to customers and deal structures support long-term company growth goals
  • Ensuring pipeline hygiene and data accuracy for all pipeline metrics
  • Managing deal closing activities including, but not limited to, ​sales order and PO reconciliation, correct commercial and financial data input in CPQ and CRM, and ensure accurate data flow to master revenue reports and Finance

Requirements

  • Minimum 3-5 years of experience in sales operations or related field
  • At least 2 years of experience specifically in a SaaS environment
  • Bachelor's degree in Business Administration, Finance, Economics, or related field preferred
  • Sales operations experience in a SaaS (Software as a Service) organization and strong understanding of SaaS processes, metrics and customer expectations
  • Ability to understand the operational needs and expectations of our customers and employees
  • Experience with forecasting models and commercial target setting
  • Knowledge of working with GTM tool stack, especially CRM (Salesforce or HubSpot)
  • Familiarity with contract management and quoting tools (e.g., CPQ)
  • Good knowledge of using simple data analytics tools
  • Working knowledge of sales methodologies
  • Strong analytical and problem-solving abilities
  • Excellent communication and interpersonal skills.
Benefits
  • Join an ever-growing, market disrupting, global company
  • Fast-paced, collaborative, and creative environment
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales operationsforecasting modelscommercial target settingdata analyticspipeline metricsdeal structuringquote creationsales order reconciliationfinancial data inputSaaS processes
Soft Skills
analytical abilitiesproblem-solvingcommunication skillsinterpersonal skillsorganizational skills
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in FinanceBachelor's degree in Economics