Account Executive

• Own a targeted list of insurance prospects and aggressively drive net-new enterprise business market share and growth for NiCE CXone and the broader NiCE portfolio.
• Build a strong outbound and partner-led pipeline using industry research, outbound prospecting, and collaboration with NiCE marketing and channel teams as well as wider internal stakeholders.
• Conduct high-quality discovery to identify CX and operational pain points.
• Lead complex, multi-stage sales cycles with stakeholders spanning customer experience, contact centre operations, and the C-suite.
• Present and position NiCE CXone and the broader NiCE portfolio to articulate measurable business outcomes around efficiency, policyholder engagement, cost-to-serve, and experience improvement.
• Engage customers in business and ROI-based strategic discussions to communicate how NiCE can help deliver value by changing the relationship they have with their customers.
• Partner internally to design value-driven solutions and deliver compelling demos, ROI models, and executive presentations.
• Maintain accurate forecasting, account planning, and CRM discipline in line with NiCE sales standards.
• Maintain product knowledge by attending continuous sales training and attending industry events.
• Maintain a keen familiarity of CCaaS, Digital & AI competitors, especially strengths and weaknesses of each competitors' solutions.
• Be a trusted advisor to our customers by understanding their processes, requirements, and challenges.

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