Senior Solution Engineer
NICE
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges
- Identify all functional and technical challenges of assigned accounts
- Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs
- Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value
- Lead in all technical aspects of the sales process
- Assist with the definition and execution of successful proof of concepts (POC), where appropriate
- Actively contribute to a team approach with account executives and overlay teams
- Able to promptly respond to functional and technical elements of RFIs/RFPs
Requirements
- 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts
- 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account
- Exceptional presentation and demo capabilities
- Experience customizing and building the storyboard for demos and POC
- Demonstrated success in achieving strategic deal wins
- Ability to manage multiple, complex sales opportunities simultaneously
- Ability to communicate from C-level executives down to Agent/Front Line level employees
Benefits
- Join an ever-growing, market disrupting, global company
- Teams comprised of the best of the best
- Fast-paced, collaborative, and creative environment
- Endless internal career opportunities across multiple roles, disciplines, domains, and locations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Conversational AIDigital Transformationportfolio salesproof of conceptspresentation skillsdemo capabilitiesstoryboarding
Soft skills
questioning skillscustomer needs anticipationinfluenceeducationteam collaborationcommunicationmulti-tasking