Niagen Bioscience

Compliance

• As a Regulatory Affairs Senior Manager, manage obtaining and maintaining ingredient authorizations and product registrations necessary to commercialize products globally, with a primary focus on Asia.
• Drive the development and optimization of internal process efficiencies.
• Review product claims for compliance, critical review and evaluation of new and existing ingredient status and acceptability.
• Regulatory review of marketing materials.
• Assist in the management of projects essential for the long-term success of commercially available products in the Niagen Bioscience portfolio.
• Participate in relevant external initiatives pertaining to the Niagen Bioscience business to advance the science and brand of products.
• New product development and formulation support for the Asian markets, including raw material, claim, and label acceptability.
• Develop and maintain relationships with external partners, including regulatory agencies and trade associations.

Senior Regulatory Affairs Manager

Copywriter

• Write and edit copy across a wide range of channels, including websites, landing pages, paid media, email, social media, video scripts, ecommerce product pages, Amazon and marketplace listings, packaging, print materials, out-of-home, and internal communications.
• Develop email copy for both consumer and healthcare practitioner audiences in partnership with the email marketing team.
• Write social captions, scripts, and supporting copy for organic and paid social content.
• Create customer experience content, including FAQs, support materials, and customer-facing communications.
• Write product, promotional, and educational content for healthcare practitioner audiences, including practitioner portal materials, professional communications, and science-forward summaries.
• Support longer-form editorial content, including blogs, articles, and storytelling-driven educational content, as needed.
• Develop copy for e-commerce and marketplace platforms with attention to clarity, conversion, SEO, and platform requirements.
• Partner with Creative and Marketing to ensure copy supports strong visual storytelling and a cohesive brand experience.
• Tailor messaging to the objective, audience, channel, and stage of the customer journey.
• Bring fresh ideas and thoughtful storytelling to support compelling brand narratives across multiple touchpoints.
• Stay current on trends in healthy aging, cellular health, NAD+, and the competitive landscape.
• Use AI tools thoughtfully to support ideation, research, and drafting while maintaining human editorial oversight and ensuring all final content meets brand, legal, and scientific standards.
• Translate complex science and ingredient research into accessible, brand-aligned messaging for both expert and consumer audiences.
• Adapt scientific content for healthcare practitioner audiences, ensuring clinical accuracy and professional tone.
• Support a robust editorial engine tied to our proprietary ingredient with content ideation, briefing, and writing support.
• Conduct thorough research into our industry, competitors, and target audiences to inform writing decisions.
• Adapt tone and style for different platforms and audience segments, creating impactful messaging that resonates with diverse demographics.
• Write in distinct brand voices across our four brands: Tru Niagen (consumer), Niagen Plus (pharmaceutical grade), Tru Niagen HCP (healthcare practitioner portal), and AboutNAD (educational).
• Follow established brand tone, messaging frameworks, and guidelines.
• Execute on brand transformation initiatives and contribute to the evolution of our verbal identity.
• Write thought leadership content that positions Niagen Bioscience as an industry authority.
• Work closely with our creative team and cross-functional partners to deliver high-quality, high-impact creative that's aligned, accurate, and timely.
• Partner with legal, science, product, and marketing teams to ensure message accuracy and consistency.
• Present content concepts to stakeholders, offering rationale for creative choices.
• Manage multiple projects simultaneously while maintaining exceptional quality and meeting deadlines.

Ecommerce

• Support daily operations of the Shopify storefront, ensuring product listings, pricing, promotions, and content are accurate and up to date
• Update website content across homepage, PDPs, collection pages, and landing pages in partnership with Marketing and Creative
• Monitor key e-commerce KPIs (conversion rate, AOV, revenue, subscription performance) and assist with reporting and insight generation
• Coordinate cross-functionally with Operations, Finance, and Customer Experience to ensure order accuracy, fulfillment alignment, and resolution of site-related customer issues
• Support content updates across our other business website properties and perform routine site QA to identify and resolve issues

Senior Regulatory Affairs Manager

Copywriter

E-commerce Coordinator